Sport Mazda - Service Center

Sport Mazda responded

Thank you for letting others know about your recent experience at the Sport Mazda Service Center. I appreciate you taking your valuable time to write about your fast service and our friendly staff, like your Service Advisor Angelo Nieves. Proud to have you as our customer. Jay Mealey, Owner

Sport Mazda responded

Synergy, Thanks for the great review. You never can plan when problems with your tires will pop up. I am just glad that we were available to take care of it quickly and efficiently. Nick will certainly appreciate that your valuable time to write. Glad to have you as our valued customer. Jay Mealey, Owner

Sport Mazda responded

T, I was happy to read your review and the nice comments about Nick Radoslavov at the Sport Mazda Service Center. Our sole job is to make sure you and your car receives the best care possible at our facility. Nick appreciates the trust you have in him and the confidence that he will always take the best care of you when you come in. I agree, we are very fortunate to have an employee like Nick, and very proud to have a customer like yourself. Thank you, Jay Mealey, Owner

Sport Mazda responded

NParker, Thank you for being our loyal service customer and returning to the Sport Mazda Service Center for your Mazda CX-9. I am grateful to Nick Radoslavov, your Service Advisor, and the rest of the Service Team who work very hard to insure that customers, like yourself, receive the best service. Thank you for your nice review and we read every comment to make sure we stay ahead of our customers needs. You are appreciated. Jay Mealey, Owner

Sport Mazda responded

Our customers are very valuable to us, and you are no exception. I appreciate so much that you have taken your valuable time to let readers know about your experiences at the Sport Mazda Service Center. I am sure that Natalie and Nick will be happy to read your compliments on the service they provided. I am especially proud of the work Natalie did on your MNT package to insure that you received its benefits and thereby alleviating your concerns. It just backs up my belief that great Service Advisors are the best friend a customer can have at the dealership. Thank you also for the kind compliments for the dealership itself and the extras provided to make our customers comfortable. We are all proud to have you as our customer. Jay Mealey, Owner

Sport Mazda responded

You are absolutely correct about Ellie. She is the friendliest person you would ever want to meet and I have never seen her without a smile. It is very important that our Service Advisors let customers know that they care, about both the car and the customer. They are quick to make sure there is communications between the two of you to insure that you are always aware of everything that is being done to your car and recommendations of things that need doing in the future. I am happy to know you are loyal customer of the Sport Mazda Service Center and glad to hear that you will be returning to Sport Mazda for a new car in the future. Thank you so much. Jay Mealey, Owner

Sport Mazda responded

Thank you for acknowledging Nick Radoslavov, your Service Advisor, and the service that was provided you during your recent visit to the Sport Mazda Service Center. Our great bunch of guys and gals react to your needs, quickly and efficiently, and do their best to insure you enjoy your visit. It was great that they were able to provide you a loaner vehicle to insure you were not inconvenienced. We appreciate you being our customer and thank you for your review. Jay Mealey, Owner

Sport Mazda responded

Eric, Thank you very much for this review. I am grateful for the many loyal customers that have made us successful, like yourself. Leasing is such an important option for many people that I am sure Mazda will continue to provide very competitive options. By the time your next lease will be negotiated, I am sure that the model options will be even stronger as Mazda proceeds with new premium styling and features for future Mazdas. So glad you are our customer. Thank you for letting others know. Jay Mealey, Owner

Sport Mazda responded

Thank you for letting others know about the wonderful service that Ellie Diaz provided for you at the Sport Mazda Service Center. I am also glad to know that it is that kind of service and friendliness from Ellie that continues to make you our loyal customer. We are glad you are our valued customer. Jay Mealey, Owner

Sport Mazda responded

Mazda CX9, Thank you for the review. Our goal is always to meet your expectations for the time it will take to finish your service. I apologize for not meeting the goal on this visit. I hope that you were not inconvenienced. I will make sure that Stephen remembers and the next time you visit, please ask for him and remind him. I am sure he will redouble his efforts to make sure it doesn't happen again. Thank you for the nice customer service and courtesy comments. I am very happy that you are our Sport Mazda Service Center valued customer. Jay Mealey, Owner