Sport Mazda - Service Center

Sport Mazda responded

Thank you for your kind review. It is very nice to know that Sport Mazda customers appreciate the service team and their efforts on your behalf. That is why we were be able to build a new facility that provided the comforts our customers deserve. It is a far cry from the crowded service lounge at our old facility, but thanks to the loyalty of so many wonderful customers, we now have a service lounge that makes you feel at home. Thank you for the kind words about our service and we are so happy you are in our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

It was a pleasure to read your review and to know that you appreciate the great job that your Sport Mazda service teams deliver to customers, like yourself. Each name you listed is very deserving of your kind words. Each day they work so hard to make sure that our customers receive the best possible service. With more than 5,000 positive testimonials on the internet, these guys and gals know that they have quite a reputation to live up to and would never do anything to let their customers down. I am so proud of my staff and reading your review I can see how they feel such a bond with their customers. Great Customers like yourself, create Great Staff which makes for Great Dealerships. I thank you and all the other Great Customers and together we all make one great family. I cannot tell you how testimonials like this mean to all of us. We just want to make it better. Thanks and have a wonderful day!!! Jay Mealey, GM/Owner

Sport Mazda responded

Manglin, This is sure not a review that I read every day, but it sure was nice to ready today. I hope that your review is read by others. It means a lot to me to know that my staff is providing the same caring and friendly service to all. I am proud of my service team and Donny Larson has always been a leader that inspires loyalty from staff and customers. He cares and all of the people that work for him care that their customers receive the best service possible. You see, Donny was on the service drive that morning helping to make sure every customer was serviced. Of course, he is the Service Manager. Thank you again for writing your review and so glad your visit was worth writing about. You will always be welcome at Sport Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Maylin, I love hearing from happy customers. I really appreciate it when they take their valuable time, like you did, and write such wonderful and kind comments about Sport Mazda. Your experience with both Service and Sales is the way it should always be, a great one. Of course, the people are what make it wonderful. Ellie Diaz, your Service Advisor, and Noel Ruiz, your Salesperson, are both top notch professionals who do everything to make their customers visits enjoyable. Thank you so much for your review and we are so happy you are a loyal customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review. It is true that sometime mistakes will happen, the key is that our staff, like Nick Radoslavov, Service Advisor, are always there to make sure that it is taken care of quickly and correctly. Service Advisors are your best friend at the dealership. They take care of you coming in and leaving and their job is make sure it is done right and that you leave with a safe and well-repaired vehicle. Thank you for the opportunity to let others know about your experience. And, thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind review on your recent visit to the Sport Mazda Service Department. It was very kind of you to let others know of your experience. I am sure it is comforting to all of our customers to know that Service Advisors, like Stephen Mendez, will do everything they can to accommodate our needs, even when appointments are not available. Thank you for being our customer and for recommending Sport Mazda for service. Jay Mealey, GM/Owner

Sport Mazda responded

Loyal customers, like yourself, have made it possible for us to build a new Sport Mazda with all the latest in services and amenities that our customers really deserve. I am delighted that you always receive a warm welcome and the kind of service that you enjoy. Having purchased 3 cars from us I can see from your review that we have been able to create a process here at Sport Mazda that provides a continuity in service from purchase and throughout the ownership experience. I thank you again for your kind review and especially for being a loyal member of the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

I can always rely on the great team of Service Advisors to take care of our customers needs, whether big or small. Maintaining a car is not always a major expense, it can be as small as to make sure you get expert advise that helps you make the right service decision. Nick Radoslavov and the other great Service Advisors will always be here to assist you whatever the automotive need. Thank you for your nice review and glad to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Rachid, We will always do everything we can to make sure you and your car are properly cared for at Sport Mazda. Stephen Mendez is an exceptional member of our fantastic team of Service Advisors who all work so hard to provide the service our customers expect and deserve. Thank you so much for recognizing his service and we were so happy to read your words at the end, "I was so happy." So are we. Jay Mealey, GM/Owner

Sport Mazda responded

Rodger, It is always a pleasure to hear that customers have received the level of service they expect and appreciate. Your kind comments for Ellie Diaz and the difference she made during your recent visit is welcomed. She and her fellow Service Advisors have been so instrumental in our success, and their team of service technicians value them as an important bridge between the themselves and the customer. I am happy we have won your respect and trust. It means a great deal to us. I cannot tell you how much I deeply appreciated your review. Our goal is to always live up to the standard our customers want and expect. Thank you so much for being our customer and for being a loyal member of the Sport Mazda family. Jay Mealey, GM/Owner