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Sport Mazda - Service Center

Orlando, FL

4.7
2,677 Reviews

2,677 Reviews of Sport Mazda - Service Center

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October 09, 2019

Efficient! Nice work and friendly environment! I recommend it. All done according to the service plan purchased. All maintenance items checked. Reasonable waitin More

by Tita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 24, 2019 -

Sport Mazda responded

Tita, Thank you for taking your valuable time to let others know about your experience at the Sport Mazda Service Center. Angelo Nieves and I are very grateful for your kind words and are so happy to have you as our customer. Thank you again and you will always be a welcome visitor to Sport Mazda and a valued customer. JAY MEALEY, OWNER

October 09, 2019

Legendary Angelo was great! He took the time to explain everything really well. Very relaxed and pleasant experience. He even had a small dent in my bumper remo More

by MSHOLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 24, 2019 -

Sport Mazda responded

Angelo and I both appreciate you taking your valuable time to write this testimonial and let others know how you feel about your recent Sport Mazda service experience. It is always wonderful to hear from a customer who is so happy with the service provided. It is what we strive for each and every day. Our goal is to make our Sport Mazda Service customers know that they are so important to us and that we value each and every one. As the owner of Sport Mazda, I can tell you that comments like yours make sure you and every other customer will continue to receive the best service that Angelo Nieves and his team can provide. Thank you. JAY MEALEY, OWNER

October 07, 2019

Scheduled service The current service Team headed by Chuck McIntosh is awesome!! I was there for a repeat service and got the service that I expected Mazda to provide More

by Omaka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov, Angelo Nieves, Chuck McIntosh
Oct 24, 2019 -

Sport Mazda responded

Omaka, thank you for the kind review. I know that Chuck McIntosh and his service team will be very happy to read your comments. We hope that you always find the service provided at Sport Mazda to be what you expect, and deserve. We are very proud to have you as our valued customer. JAY MEALEY, OWNER

October 07, 2019

Oil change They did a great job. The only negative thing was the wait time of 2 hours. Saturday is the only day I can come. Busier then I guess. More

by TLEMBREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Oct 24, 2019 -

Sport Mazda responded

I apologize for the unexpected wait time. We work very hard to make sure all appointments receive the service required in the shortest time and then work non-appointments into the rotation as quickly as we can. Staffing is always a concern and we try very hard to make sure Saturday, which is always a busy time, has the necessary staff to meet all service needs. If it took longer than usual when you were in, please know that it was certainly not because we wanted to provide you anything less than our best. I just want to thank you for your understanding and for providing such a nice testimonial. On behalf of Brittany and the rest of the service team, thank you so much for being our valued customer. JAY MEALEY, OWNER

October 07, 2019

Good! Good Experience ! Good service from the representative ( Nick R.) and a pleasant waiting environment. The Prices are average and bit on the highe More

by SANDRA_MERCADO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 24, 2019 -

Sport Mazda responded

Sandra, I am so happy to hear that Nick made sure you had a good experience while here at the Sport Mazda Service Center. He is a friendly and caring service professional who does is best to let customers know how much he cares about them and their cars. We are constantly working to insure that our service prices are competitive for this market. Changes are always considered and I have directed our new Service Manager to make sure we are providing a competitive product while also insuring that the quality and value is there. Thank you for understanding and for the kind words for Nick while confirming that it was a good quality service. We care very much about our customers satisfaction. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

October 07, 2019

We had such a professional and friendly experience at this dealership.Robbie was our sales rep and he was such a hard worker at trying to make this the best experience for us. He was very patient and did More

by AmyRodriguez35
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Robberts
Oct 24, 2019 -

Sport Mazda responded

Amy, Thank you for the kind comments about Robbie Robberts and the professional and friendly service he provided you at Sport Mazda. I want to tell you how much we appreciate you choosing Sport Mazda for your next family vehicle. Please enjoy every single mile you drive and may they all be safe, happy, and fun for all. I know that Robbie will be happy to assist you throughout your ownership experience and please call on him when you need our support. Proud to have you as our valued customer. JAY MEALEY, OWNER

October 03, 2019

Excellent I had a good treatment of the staff; They treated me very well, the waiting room was very comfortable; My experience was very good. The work was ver More

by alcirogabriel69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Oct 23, 2019 -

Sport Mazda responded

I am so glad that you enjoyed your visit to Sport Mazda. The facilities, including the waiting room that I greatly appreciate you mentioning, were all designed to make our customers have and enjoyable and relaxing visit. I am grateful to my staff for making sure you had a good experience and received the care and information you needed. Insuring our customers are treated well is a priority and I am glad to know that Nick and his team did that for you. You will always be welcome at Sport Mazda and we are proud to have you as our customer. Thank you for the nice testimonial. JAY MEALEY, OWNER

October 03, 2019

Ok but missing something Good service nice people but my car never get the detail wash only water spray into it.not long waiting time either.friendly environment. Not too crow More

by MORALESKISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 23, 2019 -

Sport Mazda responded

I apologize that you did not receive the service you expected at Sport Mazda. Please contact Angelo Nieves at the Sport Mazda Service Center when you have time to stop by and receive the detail wash you were entitled to. Thank you for the kind testimonial and rating and am glad to hear that you enjoyed your visit. You are a valued customer and I appreciate your business. JAY MEALEY, OWNER

October 03, 2019

Great service department! All of the service staff were fabulous. They all went above and beyond to help someone from out of town, and was able to get great service! More

by LIZ.RUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were 3 girls in service and one mechanic. I do not the names, but they worked there last Sat., Sept. 28th at 4:30 pm. They should all be commended!
Oct 23, 2019 -

Sport Mazda responded

Liz, Thank you for taking your time to write such a nice testimonial. I will make sure that all of those you mentioned in Service will know how much you appreciated their efforts on your behalf. Coming from out-of-town, let me thank you for choosing us when you needed your service. I hope that if you were traveling through the area that we were able to make your visit just a little bit better. Thank you for the opportunity to assist you and for letting others know about your experience. JAY MEALEY, OWNER

October 03, 2019

Service The staff who waited on men was Angelo Nieves. He was friendly, took care of my needed service, and help me with an accessory I needed installed. This More

by EDBASQUINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Oct 23, 2019 -

Sport Mazda responded

I am so happy to welcome you to Sport Mazda and I am hoping that if you are a new resident, we will see you whenever you need service for your Mazda. Angelo Nieves, and the rest of the Sport Mazda Service Team, will do their best to provide you the best service while providing you a friendly and enjoyable environment, every time. Thank you for the kind comments and for letting others know about your experience. It is always appreciated. Welcome to Orlando and to your new Sport Madza Family. JAY MEALEY, OWNER

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