Springfield Hyundai

This place is the worse! They took advantage of me and my limited knowledge of cars and sold me a piece of junk!!!! DO NOT GO THERE!!!!!!! I'm now stuck with a worthless car and they refuse to help me! The f limited knowledge of cars and sold me a piece of junk!!!! DO NOT GO THERE!!!!!!! I'm now stuck with a worthless car and they refuse to help me! The finance team is rude, The service team is rude, & The sales team are a bunch of idiots who know nothing. More

We asked for an internet quote and recieved one almost immediately. It was a good and fair price. I called and set up an appointment with Michelle DeZottis. I asked her if the price was all inclusive a immediately. It was a good and fair price. I called and set up an appointment with Michelle DeZottis. I asked her if the price was all inclusive and got her assurance that there would be no last minute add ons for administrative or dealer fees. When we arrived at the dealership, she passed us on to Curtis Wilson, who was very thorough and personable. The whole process was easy with no nasty negotiating. It was a great way to buy a car! More

I have been to the dealership for service only. Each time AJ has taken care of me. He has great Customer Service, very personable and your dealership is is convenient to my work. I am happy with the w time AJ has taken care of me. He has great Customer Service, very personable and your dealership is is convenient to my work. I am happy with the work. I will be back for my next service. Have a good day. Sincerely, Gail Rzepka More

I was very happy and impressed with Springfield Hyundai and Shaamar Gandy! He was extremely professional and very personable! I will refer this dealership to everyone I speak too and return for my next p and Shaamar Gandy! He was extremely professional and very personable! I will refer this dealership to everyone I speak too and return for my next purchase/lease. The dealership as a whole was top of the line, no pushy salesmen or anyone that made you feel uncomfortable or pressured. It made leasing/buying a car a much easier experience than I've ever had in the past. Thank you again to Shaamar, great job!! More

the overqall buying process was very nice and all of the people at springfield hyundai were very friendly and knowledgable. Our salesman was great! Will rcommend to my family and friends. people at springfield hyundai were very friendly and knowledgable. Our salesman was great! Will rcommend to my family and friends. More

Springfield Hyundai, specifically John Barone, was fantastic. I will never buy a car from anywhere else! Great customer service! Way above and beyond my expectations! fantastic. I will never buy a car from anywhere else! Great customer service! Way above and beyond my expectations! More

AJ Henry was very flexible with my issues involving my appointment and some misplaced documents. He was able to still make my service work out in a timely manner. appointment and some misplaced documents. He was able to still make my service work out in a timely manner. More

Great shopping experience, no pressure and they worked with me to get the best possible price! Came in looking for one car, left with a great quote, came back and bought the one that was best for me. Cann with me to get the best possible price! Came in looking for one car, left with a great quote, came back and bought the one that was best for me. Cannot stress how nice it is to deal with a no pressure dealer. More

I was very satisfied with the service and speed in getting my oil changed and tires rotated ,it only took aboutn 45 minutes.I was very happy. Thank you getting my oil changed and tires rotated ,it only took aboutn 45 minutes.I was very happy. Thank you More

Although a friend of mine is no longer a salesman here, my daughter and I decided to take her new leased car in for service at Springfield, thinking we would get better service at the dealership. I booked my daughter and I decided to take her new leased car in for service at Springfield, thinking we would get better service at the dealership. I booked an appt. online (I think) about 3-4 weeks in advance. I am off on Monday's in the summer and this was my first Monday and I had a few things on my plate but had it all planned. I would drop car off the night before for my 9am appt. My mother was coming over with her car, treating her and daughter leaving for peace corp to breakfast, rush back to my house to meet someone dropping off used furniture between 1-3pm. Oh, dropped my mom off at her apartment in time for her to go to the hospital to visit sister. Luckily, I could keep her car to drive back out there with same daughter. Since I wrote that I'd try to be back at 11 to pick up car, I checked in with the service dept. (Everyone asked who my service technician is - how would I know that?) Anyway a gentleman said they just started doing the drop off cars off. I asked if I should call back around 2? I called back at 2 or 2:30 but got voice mail, left a message. Killed a bit of time, said I'd be on my way if I didn't hear back in 30 mins. Went to the service dept, was asked who my service technician was. I awkardly hung around the service area and someone asked to help me. I was told if I wait it would probably be the next one. I wanted to go to the lamp store on 420 but I was determined to get the car and get out. I told my daughter to leave and bring back car to her grandmother, she could run home from there, I waited for car, it was about 30 mins, I watched the tech bring it back, so I knew who to look for bringing back the paperwork. My car was left in line, however it was blocked in and I waited another 5 mins for that. I did explain my one bad experience to the person (? not sure if he was my service tech?) was that I expected to make an appt for a time, sometimes people can drop it off and sometimes they can't. Maybe next time, I'll get breakfast on Hyundai next door. My car was loaned to my other daughter who doesn't get any days off yet from her job in Berwyn. I figured a 6K or 7K check up should not take very long. I just like to get many things done when I can. It is a big item for me. If I brought my car in for an 8:45 appt. I would want to get my car in before the 9:00 person whether a drop off or waiting. More