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St. Charles Chrysler Dodge Jeep Ram

St. Charles, IL

4.8
548 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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1611 East Main Street

St. Charles, IL

60174

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Showing 548 reviews

November 19, 2021

Monica Bledsoe was such a Breath of Fresh Air! Beautiful and Smart with the Best Personality, she’s Amazing! Very knowledgeable of inventory, pricing and let me tell ya if I was a Millionaire, id buy what More

by jeannietqb1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Bledsoe
Nov 19, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello! We would like to thank you for your fantastic review. Our Sales Team is dedicated to providing you and everyone else who visits with only the best there is to offer. Thank you for visiting us at St. Charles Chrysler Dodge Jeep Ram.

November 18, 2021

I had a great experience. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More

by shockleyramone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nael Atiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck, Chris Mancari, Mike Borawski, Juan Cruz
Nov 19, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you! We want all our customers to feel this way when leaving St. Charles Chrysler Dodge Jeep Ram! Safe travels.

October 07, 2021

The Chrysler dealer i had been going to for 12 years couldn't fit me in for 3 weeks when i had a starter problem. Called St Charles and they fit me in, Paul Carter handled everything perfectly. that was More

by hemirt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Carter
Oct 08, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi there, It is great to hear that our Service Department could take care of you and our vehicle. Thank you for choosing St. Charles Chrysler Dodge Jeep Ram and we look forward to working together again.

Oct 09, 2021 -

hemirt responded

Thanks for the GREAT service !!

September 19, 2021

Had an issue initially in purchasing a new Jeep. Sam Barakat (GM) addressed the issue directly with me following feedback that I provided. Following the conversation that I had with Sam, I felt the issu More

by NapervilleHawkFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Sam was able to help you find a great new Jeep and was able to make your overall experience at our dealership great. If you ever need help with your new Jeep, feel free to give us a call at St. Charles Chrysler Dodge Jeep Ram.

September 09, 2021

Took car in on Friday. Explained everything. Dealer scheduled work for Monday in THEIR computer. Arrived Monday. Dealer did not have knowledge of problem or anything in the computer. Dealer said they c More

by Hondo74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No service employees listed above
Sep 09, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi, Please know that we appreciate your feedback and would like to discuss your experience with our Service Department. Your satisfaction is our top priority and your comments help us improve. Please reach out if you would like to discuss your situation more. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

Sep 10, 2021 -

Hondo74 responded

Look on customer order no. 82450 and call if this is important to you. NHTSA CAMPAIGN ID: 19V637000, Consequence: A loss of steering control increases the risk of a crash. I mentioned outside tire wear on left front tire. Is that a clue? Sagging Springs? Ball Joints? Bent Strut? Out of position strut tower? Worn out control arm bushings?

August 31, 2021

Best experience ever. Jimmy was awesome, his help got me my Ram, his experience got me to trust them. Everyone, ask for Jimmy. I'm positive he'll help you find the perfect automobile for you. More

by fjvaldivia0418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Jaskoske
Sep 01, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had the best experience with us at xx. Charles Chrysler Dodge Jeep Ram, and we hope that you will continue to visit us in the future.

August 28, 2021

Bought 2 cars with in 1 week from Jeff Great sales guys Bought 2 cars with in 1 week from Jeff Great sales guys if anyone looking for a car or truck go see Jeff tell him Matt y sent you thanks More

by Chicago2268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Jaskoske
Aug 28, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! Glad to see that you enjoyed your buying experience with us at St. Charles Chrysler Dodge Jeep Ram!

August 27, 2021

Great service dept. They fixed my truck when another local Dodge dealer could not. Thanks!! More

by Tt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dibella
Aug 28, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi there, Your review is important to us. We are thrilled that our Service Department were able to work with you and meet your expectations. At St. Charles Chrysler Dodge Jeep Ram we appreciate your business and we hope to see you again.

August 11, 2021

I have tried twice in the past month to test drive two different vehicles. They keep claiming they're in inspection. The first vehicle was allegedly in inspection for a month. Never did get to test drive More

by Batya
Recommend Dealer
No
Employees Worked With
Mia, Frank, Peter
Aug 11, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi, Thank you for bringing this situation to my attention. I would like to learn more about your recent sales experiences to St. Charles Chrysler Dodge Jeep Ram. Please feel free to contact me so I can address your review. I appreciate your time. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

August 05, 2021

Jeff was great to work with. Through all the questions we had during the process he had an answer. He made the car buying experience straight forward and did everything in his power to not only get me the ex More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Jaskoske
Aug 06, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

We're happy you found our staff to be so supportive during your experience here at St. Charles Chrysler Dodge Jeep Ram. We hope you continue to choose us for all your automotive needs! Take care!

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