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St. Charles Chrysler Dodge Jeep Ram
St. Charles, IL
574 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 150 service reviews
April 01, 2026
Service was quick and adviser was polite and friendly. Vehicle was ready on time and clean. Vehicle was ready on time and clean. More
by Jim
Employees Worked With
February 24, 2026
Customer service is great. Friendly fast and professional. I would recommend them to anyone who needs service. Friendly fast and professional. I would recommend them to anyone who needs service. More
by samgiliberto
Employees Worked With
Other Employees :
Andy Schweinert
February 21, 2026
All team members from sales to service were top rated. Returning customer of two Jeeps purchases, that service problems were addressed efficiently, and felt the want and need to make sure I was taken care Returning customer of two Jeeps purchases, that service problems were addressed efficiently, and felt the want and need to make sure I was taken care of. Thanks all!! More
by DLM
January 20, 2026
Hugo the service advisor went above and beyond to ensure the issue was solved and kept me informed proactively at the end of each day. One of the best service experiences I have had in a long time! the issue was solved and kept me informed proactively at the end of each day. One of the best service experiences I have had in a long time! More
by moontz
Employees Worked With
Hugo
January 10, 2026
Paul the service advisor was a great help and quick with getting my truck checked in and was very clearly and thorough of what was going on with my vehicle and what it needed to get it fixed. getting my truck checked in and was very clearly and thorough of what was going on with my vehicle and what it needed to get it fixed. More
by Angelromero110601
December 29, 2025
Did the work needed in good time, professional operations. I highly recommend all services provided. operations. I highly recommend all services provided. More
by Hallmann.gary
November 01, 2025
The dealership was wonderful to deal with all the people were courteous and friendly. I would highly recommend this dealership for service sales or parts every time I've been there. I've had a wonderful exp were courteous and friendly. I would highly recommend this dealership for service sales or parts every time I've been there. I've had a wonderful experience. I would recommend all my family and friends More
by franco.defrancesco
Employees Worked With
March 24, 2025
Initially i had a positive review for my experience leasing the car from this dealership and dealing with Matthew Darovec and his manager but i had to change it to negative unfortunately! When i lease leasing the car from this dealership and dealing with Matthew Darovec and his manager but i had to change it to negative unfortunately! When i leased my car i was promised that all of the maintenance for the car including oil changes will be included by the term of my lease. When i sign the documents it showed only 4 oil changes included but they assured me that all the leased vehicle oil changes are covered by them until the lease term end and don't have to worry about what they stated in the documents. When i used my initial 4 oil changes they changed the story and start charging for the remaining of the regular oil changes and even had a courage to tell me a lies into my face that they don't remember and they just following whats in the signed documents, when i tried to dispute the charges. It's my mistake believing their words and promises instead of forcing them that to be stated in the documents. I just didn't realize that they will be such a dishonest people, xxxxxxxxxx and scammers. Ill also make a complain with BBB and let everyone know about my experience and will make sure do not fall again on a fake promises and to have all of that on paper because they are not keeping to the deal and their promises unless you have that on a paper. They will lose many customers like this over few hundred dollars worth of oil changes! Will never be a Jeep customer again! Avoid this dealership at all costs!!! More
by nenad_j84
October 18, 2024
STAY AWAY! I purchased a 2022 Jeep Wrangler in May 2024 for my 16 year old son from sales rep Dan. Within the first few weeks of having the car, we noticed it r I purchased a 2022 Jeep Wrangler in May 2024 for my 16 year old son from sales rep Dan. Within the first few weeks of having the car, we noticed it running hard and the brakes squeaking. The car has been serviced twice by St Charles Jeep and both times, we were told there was nothing wrong with the car. After continuing to deal with issues, we took it to another Jeep dealership to be serviced to find out that not only were the brakes bad but that there were other mechanical issues with the car. My 16 year old son mainly drives this car so to have this dealership continue to tell us that there was nothing wrong it put my son's life at risk. Its appalling and the unfortunate side of this is there is no recourse on our end. We are stuck with a poorly presented car from an extremely unreliable and untrustworthy dealership. The best I can do is share my experience to help keep others from purchasing from this dealership. More
by trish08
Employees Worked With
