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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.8
138 Reviews
Call Service Center (866) 651-4288

138 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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April 02, 2024

Ronnie Sweiss from service is the best. He went above and beyond to make me happy. Great experience and I appreciate it a lot! More

by Wajdy E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Sweiss
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Helpful
February 13, 2024

I have had 3 lease vehicles with St. Charles Chrysler Dodge Jeep Ram. I recentley had an issue with my auto start stop. They did a through investigation and finally got it fixed. Rick wa More

by jstornello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate the high rating and your loyalty to St. Charles Chrysler Dodge Jeep Ram. It's rewarding to hear about your positive experience with our team, especially in resolving the auto start stop issue on your lease vehicle. Thanks for sharing this!

Helpful
February 08, 2024

Have been convenient. Service has been timely. Quality of work has exceeded our expectation. Thanks. More

by Leoprz8322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our timely service at xx. Charles Chrysler Dodge Jeep Ram. It pleases us to know we've met your expectations in work quality.

Helpful
February 02, 2024

This dealership has serviced my vehicles for the last 8 years with no complaints. Staff is always friendly and professional. More

by Yamiman89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your long-term loyalty to xx. Charles Chrysler Dodge Jeep Ram. Our team takes pride in their friendly and professional demeanor.

Helpful 1
January 24, 2024

Everyone is friendly and the service is always quick . I w always enjoy have the oil changed at the facility. More

by kcbradshaw2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your positive remarks about our fast service and welcoming team at St. Charles Chrysler Dodge Jeep Ram. We're glad you have a pleasant experience during your oil changes.

Helpful
January 21, 2024

Everyone is very pleasant and accommodating. I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend comin More

by Bethpertl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and recommendation. It's great to hear about your experience with our oil change service and the St. Charles Chrysler Dodge Jeep Ram team's efficient communication. Thank you for choosing us for all of your maintenance needs.

Helpful
January 20, 2024

always a pleasure all the service staff are friendly and helpful simple service doesn't true into a nightmare More

by ronald_easto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

It's great to hear that your experiences with our service staff at St. Charles Chrysler Dodge Jeep Ram have been so positive. We truly value your feedback. Thank you for the top rating!

Helpful
January 16, 2024

Service department is always superb and Kevn Dye (Mechanic) is the best to work with! More

by jodi_rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dye
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

It's great to hear you're consistently satisfied with the service department at St. Charles Chrysler Dodge Jeep Ram and appreciate Kevin Dye's work. We look forward to future interactions with you.

Helpful
January 16, 2024

All service staff was so friendly and helpful when I came in for my oil change and also to have a couple of concerns looked at. I appreciate how easy and stress-free the entire process was. More

by lschmidt1199
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name for sure...maybe Kayla or Kaylie? She was very professional.
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your praise for the service staff at xx. Charles Chrysler Dodge Jeep Ram, who helped with your oil change and concerns. It's good to hear that you found our process easy and stress-free. Thank you!

Helpful
January 12, 2024

The service is always done in a timely manner. The service dept is always friendly. More

by Jeepmama
Recommend Dealer
Yes
Employees Worked With
Ernie in service
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

Appreciate your positive comments about our timely service and friendly personnel at the St. Charles Chrysler Dodge Jeep Ram's service department. Thank you for choosing us.

Helpful
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