St. Charles Chrysler Dodge Jeep Ram

Juan was a great help. Juan helped me find a car that I wanted and at the price I wanted! wanted and at the price I wanted! More

Had my Pacifica serviced at St. Charles Chrysler today and I had to take a moment to say what a great experience I had with their service department. Though they were really slammed with service customer and I had to take a moment to say what a great experience I had with their service department. Though they were really slammed with service customers, the staff was really on top of their game when it came to checking me in and writing up the work order. Joe Winklepleck was the guy that helped me and he could not have been more professional. Thanks Joe, you have made me a customer again in the future! More

Juan our sales person was very courteous and not pushy at all. The finance guy was very knowledgeable and did not try to sell us unwanted extras. Overall the experience was pleasant and painless! all. The finance guy was very knowledgeable and did not try to sell us unwanted extras. Overall the experience was pleasant and painless! More

Thanks to Juan and his team, for helping and listening to what I was looking for! I left a happy customer. He kept in consideration of what I wanted and went above and beyond to meet expectations! what I was looking for! I left a happy customer. He kept in consideration of what I wanted and went above and beyond to meet expectations! More

My husband and I are always on the hunt for a new jeep and with Monica being a jeep expert I am very excited to get in to see her and buy from her. She is very kind and always smiling and happy. Not alway and with Monica being a jeep expert I am very excited to get in to see her and buy from her. She is very kind and always smiling and happy. Not always can you trust what is being told but with Monica I absolutely know she is being upfront and honest! 10/10 More

Monica Bledsoe was such a Breath of Fresh Air! Beautiful and Smart with the Best Personality, she’s Amazing! Very knowledgeable of inventory, pricing and let me tell ya if I was a Millionaire, id buy what and Smart with the Best Personality, she’s Amazing! Very knowledgeable of inventory, pricing and let me tell ya if I was a Millionaire, id buy whatever she’s selling! Monica is a Blessing and I hope you understand what an asset Monica is to your company! I was gonna leave until Monica came up with her big welcoming smile and words! I’m coming back in spring to buy from Monica! Monica gets 5 stars for sure! Above and Beyond Monica is Thank You Monica Bledsoe it was such a pleasure to meet you! More

I had a great experience. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More

The Chrysler dealer i had been going to for 12 years couldn't fit me in for 3 weeks when i had a starter problem. Called St Charles and they fit me in, Paul Carter handled everything perfectly. that was couldn't fit me in for 3 weeks when i had a starter problem. Called St Charles and they fit me in, Paul Carter handled everything perfectly. that was 2 months ago. This week my battery light came on and my old dealer couldn't get me in for 3 weeks again, i called St Charles and they got me in in 2 days and Paul Carter took care of me again, the alternator was going out and Paul Carter handled it like a professional again. Because of Paul ill be changing dealers permanently ! More

Had an issue initially in purchasing a new Jeep. Sam Barakat (GM) addressed the issue directly with me following feedback that I provided. Following the conversation that I had with Sam, I felt the issu Barakat (GM) addressed the issue directly with me following feedback that I provided. Following the conversation that I had with Sam, I felt the issue was appropriately addressed, and appreciated the way that he coached his staff on an item that they needed to address. The return appointment was what I hope every dealer would do to structure the buying experience. We had all the paperwork ready to sign, and were able to get in and out in under an hour. They also did a great job of having an entertaining experience for our two year old that accompanied us. More

Took car in on Friday. Explained everything. Dealer scheduled work for Monday in THEIR computer. Arrived Monday. Dealer did not have knowledge of problem or anything in the computer. Dealer said they c scheduled work for Monday in THEIR computer. Arrived Monday. Dealer did not have knowledge of problem or anything in the computer. Dealer said they could not create problem at 45 mph. (Steering sticks at 65 mph and above) and window rattle. ( all you have to do is close the door to hear that it is loose in the track). They couldn’t find car when I got there to pick up. Dealer did not have any suggestions or work arounds. Note - Steering has been recalled and others on the web have had similar issues with a steering sticking spot at highway speeds. Bottom line, I am not pleased with the service department. You may have better luck. More