St Charles Nissan

I was in the process of purchasing a new car and went in to look at the new Versa. I was extremely disappointed in the car. I was about to leave when our salesman, Joe Caswell, suggested I test drive a Se to look at the new Versa. I was extremely disappointed in the car. I was about to leave when our salesman, Joe Caswell, suggested I test drive a Sentra. I liked the Sentra a lot. I explained to Joe that I was still shopping around and would let him know. It came down to a choice between the Kia Forte and the Sentra. I asked both dealers to give me their best offer. St Charles worked with me and got me a better deal. I felt no pressure from Joe at any time throughout the process and he was very professional about the entire process. More

Overall, it was a good experience. They worked on getting me a great interest rate as well as worked with me to get the price of the vehicle within my expectations. me a great interest rate as well as worked with me to get the price of the vehicle within my expectations. More

I went to this dealership with my father to lease a new Altima. I felt so good about the deal my dad got, I ended up buying a new car for myself. I would not have done that if it wasn't for Andy. I woul Altima. I felt so good about the deal my dad got, I ended up buying a new car for myself. I would not have done that if it wasn't for Andy. I would recommend Andy to anyone! More

Came in to St. Charles Nissan, and being a car enthusiast, I am always a little nervous to give my car to any dealership. I spoke to Mike Metz and informed him how picky I was and concerned that enthusiast, I am always a little nervous to give my car to any dealership. I spoke to Mike Metz and informed him how picky I was and concerned that I would get the proper care for my car. He informed me that he would personally make sure my car was taken care of properly. He made me feel at ease and went the extra mile to take care of me and my car. He even personally found me in the parking lot to tell my my car was completed. Mike Metz went above and beyond the call of duty. I feel more than comfortable to go back and I will definitely go back to Mike for his exceptional customer service. More

I had a great experience with our salesman Andy Pomeroy. All emloyees are polite and professional. I was extremely pleased with my experience there & will return when it is time to purchase a new car. I app All emloyees are polite and professional. I was extremely pleased with my experience there & will return when it is time to purchase a new car. I appreciated their honesty and alwaystaking the time to explain what I didn't understand. Love that place! More

The service is always very professional. Our sales rep is knowledgeable and went the extra mile to be sure we got the vehicle we expected. At the end of the sale, he walked through the vehicle operations is knowledgeable and went the extra mile to be sure we got the vehicle we expected. At the end of the sale, he walked through the vehicle operations with me so I was aware of all the features and maintenance requirements. More

Great service. Always with smile and makes me very comfortabl and price and work is very reasonable. Like to use the service all the time. comfortabl and price and work is very reasonable. Like to use the service all the time. More

My wife and I have purchased several cars over the years from St Charles Automotive, typically from Joe Caswell and Andy Pomeroy. They have always taken great care of us before, during, and after the sale. from St Charles Automotive, typically from Joe Caswell and Andy Pomeroy. They have always taken great care of us before, during, and after the sale. They work hard every time to fit us into a car that we love within our budget. I can't imagine buying a car elsewhere. More

I appreciate the straightfoward manner in which St Chales Nissan handled the sale of my new car. The process was not as arduous as I have experienced in previous car purchases. Nissan handled the sale of my new car. The process was not as arduous as I have experienced in previous car purchases. More

I have purchased my last 4 cars at this dealership; their customer service is the reason I keep coming back. Andy made it easy! They always have a wide selection of vehicles to choose from. customer service is the reason I keep coming back. Andy made it easy! They always have a wide selection of vehicles to choose from. More