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St Charles Nissan - Service Center

St. Peters, MO

3.9
72 Reviews

72 Reviews of St Charles Nissan - Service Center

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September 23, 2022

We purchased two cars from St Charles Nissan. DeMarcus was outstanding. He showed amazing compassion and understanding. He was super courteous every step of the way. More

by meg
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Will Less
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarcus
Sep 26, 2022 -

St Charles Nissan responded

Thank you so much for the wonderful review, Meg! We are so happy that DeMarcus was able to help you!

September 12, 2022

Antwayne assisted us today with our oil change. What a professional, polite and friendly young man! He is perfect for customer service. Thank you for your professionalism, Antwayne! More

by Junger
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Antwayne Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

St Charles Nissan responded

We appreciate the 5-star review and kind words about Antwayne! Have a great day!

September 08, 2022

I have had problems with this dealership since day one. Since I bought my vehicle but WORST of all is the service and the customer service. Going to sell the two Nissan’s that we own and going to buy anoth More

by Dissatified
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ed Troutman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Chapman
Sep 12, 2022 -

St Charles Nissan responded

Good morning! We would love to know the customer who believes they had poor service. We would happily reach out to them to rectify any situation that has occurred. Our customers routinely bring their Nissans back to our service department because of our highly trained expert mechanics and our service in general. If this customer is rating the wrong dealership, please correct this. If this is indeed a customer with a problem, please reach out to us so we can resolve it. Your complete satisfaction is our #1 priority!

September 01, 2022

Buying a car from Mr. WRIGHT has been amazing and easy! Amazing service! I would definitely recommend him to anyone who wants to buy a car from you guys! More

by Cambino08181999
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

St Charles Nissan responded

This is wonderful to hear and thank you for the 5-star review! We hope to see you again soon!

March 31, 2022

Went in for an oil change and came out with a beautiful 2022 Murano! Marco Tallerico was amazing at helping me! He helped me work the numbers and made the decision an easy one. More

by sueguignard
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marco Tallerico
Mar 31, 2022 -

St Charles Nissan responded

This is wonderful to hear, Sue! Marco is a great salesman, and we are so happy he was able to help you! Take care!

February 23, 2022

From start to finish this process was awesome! Very smooth and great communication from Clint, service consultant. They were all helpful and caring! More

by Karen, a great one!
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clint
Feb 24, 2022 -

St Charles Nissan responded

Thank you so much for the wonderful review! Take care!

September 01, 2021

Worst!!Car stopped in the middle of road!!I reported Worst!! Car stopped in the middle of road!! I reported the alert on my dashboard and they said I can keep driving. I called them to get appointment More

by SH
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mitch Riordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

St Charles Nissan responded

We are unable to reach out to you, since we cannot identify you by the information provided here. If you are truly in a dangerous driving situation, please reach out and we will get your vehicle right in. Please call our Operations Manager, Rhonda Chapman, at 636.441.4481 as soon as possible so we can resolve your issue. Thanks!

Sep 09, 2021 -

SH responded

Thanks for the comment, I had Parked my car whole month already and now literally it’s more 3 days for my original appointment. So thanks!!

June 28, 2020

Karen helped me each THREE times I came in for the SAME problem. She was kind, no problems really with her. My problem is with the fact I have brought my car in THREE times and my car is STILL making the s More

by sarahbaeee
Overall Experience
Recommend Dealer
No
Employees Worked With
Karen, the two technicans that worked on my vehicle names unknown because i never received a survey or my paperwork, Clint Johnson
April 18, 2020

Al Romero Every time I drive into Service, I am hoping to see Al, and I know exactly where his work station is. He is the best and I know all will be well. More

by ca.goss
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Al Romero
Apr 20, 2020 -

St Charles Nissan responded

Carolyn, thank you for your wonderful compliments about Al! We think he's great, too, and we'll be sure to pass along your kind words to him! We look forward to seeing you at your next service visit! Take care!

December 16, 2019

fast and honst serivce advisor Every time I bring my SUV in for a oil change or for any other trouble I always asked for Clint, because I trust him and he has always been friendly t More

by sbauer1219
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clint Johnson
Dec 17, 2019 -

St Charles Nissan responded

Thank you for your wonderful compliments about Clint! We think he's great, too, and we'll be sure to pass along your kind words to him. We look forward to servicing your vehicle again in the future. See you at your next service visit!

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