St Charles Nissan

Getting ready to leave on a trip and my car wouldn’t start. xx. Charles Nissan found the problem and got it fixed in time for me ti leave that day. They were very helpful even though they were busy that start. xx. Charles Nissan found the problem and got it fixed in time for me ti leave that day. They were very helpful even though they were busy that day. Thank you. More

I call Clint all the time My husband liked dealing with him and so do I. He’s kind courteous and friendly. He has always help me decide what needs to be done and what could wait. I don’t call anyone else. him and so do I. He’s kind courteous and friendly. He has always help me decide what needs to be done and what could wait. I don’t call anyone else. More

Can’t get ahold of the service department. When I call and leave a message nobody returns my calls. Get rid of the AI answering service. When I call and leave a message nobody returns my calls. Get rid of the AI answering service. More

Always excellent service. Keeps my mind at ease that my car is well taken care of. I love the friendly staff! Keeps my mind at ease that my car is well taken care of. I love the friendly staff! More

I have worked with Conner Dellea at Saint Charles Nissan throughout the ownership and maintenance of my 2020 Nissan LEAF, and he has consistently been professional, honest, patient and extremely helpful. Wh throughout the ownership and maintenance of my 2020 Nissan LEAF, and he has consistently been professional, honest, patient and extremely helpful. What I appreciate most is that Conner treats every question seriously, whether it involves routine maintenance or a complex EV battery concern. He never makes the process feel rushed or confusing, and I always leave feeling that my vehicle has been properly evaluated and cared for. More

As always, service department was wonderful. I currently own my second vehicle purchased here and I returned for this purchase last Jan totally based on the quality of this service department. I currently own my second vehicle purchased here and I returned for this purchase last Jan totally based on the quality of this service department. Clint Johnson is the best. He treats me like family and makes everything run smoothly with a genuine smile and greeting, efficient check in, updates during the appointment, and clear explanations of services rendered and associated costs. He gave me a heads up about next service required and those potential costs. And finally sent me on my way with another smile making me feel like he would be happy to see me again soon. Thanks for keeping employees like Clint on your team. It’s why I will likely have a 3 rd purchase at this dealership in the future! More

Wonderful customer service! Highly recommended, and will continue to take my truck back to them! Highly recommended, and will continue to take my truck back to them! More

Called about getting my 2025 Pathfinder Platinum iin for a replacement part since I was going to be in the area. Setvice advisor Clint Johnson said had the part and got me in when I got there and done in an a replacement part since I was going to be in the area. Setvice advisor Clint Johnson said had the part and got me in when I got there and done in an hour. Excellent service per usual. Highly recommend. More

I had an appointment at xx. Charles Nissan on July 11, 2026, for an oil change and tire rotation. From the moment I arrived, Jackson Martin greeted me with a warm, friendly welc Charles Nissan on July 11, 2026, for an oil change and tire rotation. From the moment I arrived, Jackson Martin greeted me with a warm, friendly welcome and made me feel like a valued customer. Jackson was professional, courteous, and attentive throughout the entire visit. He clearly explained the service process, kept me informed, and ensured everything was handled efficiently. His positive attitude and excellent customer service made the experience smooth and enjoyable. It’s always refreshing to work with someone who genuinely cares about providing outstanding customer service. Thank you, Jackson, for making my visit such a positive one. xx. Charles Nissan is fortunate to have you on their team. Regards, Kevin More

They get you in on time, keep you up to date on the progress of the work, offer you a comfortable waiting area and also offer a beverage and/or a snack while waiting. (They even have reading materials progress of the work, offer you a comfortable waiting area and also offer a beverage and/or a snack while waiting. (They even have reading materials that aren't five years old like some waiting rooms!) More