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St Cloud Toyota

Waite Park, MN

4.6
5,552 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,552 reviews

January 28, 2021

Our 2nd experience here at St Clod Toyota. Rick and Mitch are so easy to work with. We would recommend coming here to our friends and family. More

by tschumacher78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Dockendorf
Jan 29, 2021 -

St Cloud Toyota responded

Thank you for the great review and recommendation! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for continuing to choose St. Cloud Toyota!

Jan 29, 2021 -

tschumacher78 responded

My pleasure. Sorry for the typo on St Cloud!

January 27, 2021

Kendra was very helpful and kept the process going from start to finish. Great customer service! They were waiting for me when I entered the building. More

by LAFREY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Severson, Scott Johnson
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

January 27, 2021

Booking the appointment was quick and easy and flexible. Kind, Quality, professional work. Always looking out for the best price for their consumers. Thank you! More

by oharaj3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 27, 2021

I came I. With my car to change engine oil. This is my second time I was disrespected and I won’t be back. I was waiting for someone to tell me that my car was ready when they were finish. They came in an More

by moulton.colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We would like to apologize for your negative experience with us. This is definitely not the standard of service we aim to provide. We would like to discuss your experience further. Please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

January 27, 2021

We went in just to look and came out with a new vehicle. Love it~ But wish it would have come with a car starter. More

by pflueger.natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

January 27, 2021

From start to finish a good experience. Trevor was great to work with, he was very helpful and knowledgeable. No pressure sales. Everyone is always so friendly. My first time buying a truck from St. Cloud More

by BigCatV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota, we look forward to working with you again in the future!

January 27, 2021

As always, exceptional service one comes to expect fro St Cloud Toyota. Everyone there is friendly and their facility is top notch. No wonder they are always one of the most trusted dealerships in St Cl More

by RONGEDDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

January 27, 2021

I brought my car in because I thought I needed a new battery. After testing it, it was determined that my battery is fine--I just need to drive it more often. No charge. Thank you! More

by gpsolien1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

January 26, 2021

After they got the parts everything went great. Quick turnaround. All the work looks great. And everything works as it should. I will definitely be going back. More

by ajochum39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

January 26, 2021

Made appointment online for a 2:30 oil change and tire rotation. Arrived 10 minutes early. Vehicle was done at 3:50. Unacceptable. Also the cost was $74!! That’s $25-30 dollars more than what I am used to More

by cobalt317boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback! Our St. Cloud Toyota team is usually known for our great customer service, so we are sorry to hear we missed the mark in this situation. We would like to learn more about your experience, please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

Feb 17, 2021 -

cobalt317boats responded

Another item that was apparent after this appointment. I discovered that the cabin air filter was black and disgusting when I checked it myself. Clearly the dealership did not check it. They rated it “green” on the vehicle inspection.

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