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St Cloud Toyota

Waite Park, MN

4.6
5,528 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,528 reviews

June 20, 2020

Great service! Quality, efficient, friendly service. Like that you can schedule appointment online. Waiting area is comfortable and clean. Was disappointed no one More

by dabechtold0206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

St Cloud Toyota responded

Thank you for the great review and feedback! We appreciate having you as a customer.

June 20, 2020

Very Good Each employee we dealt with were very helpful with the information presented. Only one thing suggested, when shown inside of car & how each feature w More

by MLOUIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Jun 22, 2020 -

St Cloud Toyota responded

Thank you for the great review and feedback! We appreciate having you as a customer.

June 19, 2020

Took more than 2 hours It was said that we would be able to complete the service within 60 minutes. But it took more than 2 hours about 125 minutes. I believe it is because More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

St Cloud Toyota responded

We are very sorry to hear that our service department didn't live up to your expectations. We value your feedback and we would like the opportunity to discuss your experience further. Please feel free to contact our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

June 19, 2020

A-1 Service I had an oil change and recall work. The recall work went very quick because of the experience of the mechanic assigned. He also went above and beyond More

by LIEDER166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

June 19, 2020

Great company to work with as always. Make my shopping experience easy and fast. Great selection of vehicles. Everyone is always friendly and helpful. Thanks More

by abishers
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Kleinschmidt
Jun 22, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

June 19, 2020

We enjoy having a new car. We just wish that some things were explained better while we were going over the finishing details. I had the impression I was getting a specific deal. But then found out we had a More

by GLUEPOND
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback and choosing St. Cloud Toyota!

June 18, 2020

Professionalism and Top Notch Customer Service Rick was very accomodating, knowledgeable & helpful in assisting me in finding the best vehicle! I appreciated the calm, professional ambience in the More

by MHANDAHL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dockendorf-Owner
Jun 19, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

June 18, 2020

Quick and painless Everyone was great to work with. They took the time to answer all my questions and mentioned several times to contact them if I had more in the future More

by HKURTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Kleinschmidt
Jun 19, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

June 18, 2020

Second time in a row where I made an appointment and it still took 2 hrs for an oil change. What’s the point of scheduling an appointment if a 30 min job takes 2 hours?if I didn’t have to go back I wouldn’ More

by ABENDRSN4
Recommend Dealer
No
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is usually known for our great customer service, so we are sorry that we missed the mark. We would like to learn more about your situation. Please call our Service Manager, Ben Becker, at 320-253-2581.

June 18, 2020

My wife and I found this dealership very professional and courteous. Ismail was great to work with, honest and straight forward. We would happily work with him again. We found our vehicle via internet and More

by Taking Tacoma
Recommend Dealer
Yes
Employees Worked With
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf, Ismail Abukar
Jun 19, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

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