St Cloud Toyota

Helpful Was wrong about my appointment time and was a half an hour late. He still managed to get my recall and service completed for me. Was wrong about my appointment time and was a half an hour late. He still managed to get my recall and service completed for me. More

I was treated very friendly by your service person When you are treated friendly by your service person, Tyler Hommerding you feel apperciated for doing business with Toyota . Thank you for helping me When you are treated friendly by your service person, Tyler Hommerding you feel apperciated for doing business with Toyota . Thank you for helping me, thanks More

Tires rubbing on mud guards. NEW 2019 vehicle in due to tires rubbing. Size of tires were chosen by them. Mud guards were cut without first consulting us for input. NEW 2019 vehicle in due to tires rubbing. Size of tires were chosen by them. Mud guards were cut without first consulting us for input. More

Service You did not wash my Lexus! If me and my buddies worked at a car place when I was young no nice car would be picked up dirty. We would have hand washed You did not wash my Lexus! If me and my buddies worked at a car place when I was young no nice car would be picked up dirty. We would have hand washed it. More

New vehicle purchase Had a great experience buying my first Toyota. Salesman, Alex, was patient, listened to my needs and made sure I was comfortable with my purchase. Had a great experience buying my first Toyota. Salesman, Alex, was patient, listened to my needs and made sure I was comfortable with my purchase. More

Great dealership with outstanding service! This dealership and its employees are great to deal with as I am a straight to the point person who is not looking for hassles. They listened to what This dealership and its employees are great to deal with as I am a straight to the point person who is not looking for hassles. They listened to what I was looking for and they delivered. I could mot ask for more. Thanks, Wayne Dolezal More

Generally good We very much disliked having to work with 3 different people. We also were not happy when we scheduled a pick up time and arrived with nothing ready a We very much disliked having to work with 3 different people. We also were not happy when we scheduled a pick up time and arrived with nothing ready and took 2 hours before we were on our way. More

Routine service Absolutely just a super great service on my Tacoma . The wash and detailing was totally a surprise. Thanks and I will be back for further service Absolutely just a super great service on my Tacoma . The wash and detailing was totally a surprise. Thanks and I will be back for further service More

Replace headlamp and oil change The service department as well as sales department at St. Cloud Toyota goes the extra mile in customer service. I've always felt well taken care of. The service department as well as sales department at St. Cloud Toyota goes the extra mile in customer service. I've always felt well taken care of. More

Recent service I was asked if they could replace my cabin air filter and the cost would be about 70.00. I asked how much the filter was and Daniel told me it was abo I was asked if they could replace my cabin air filter and the cost would be about 70.00. I asked how much the filter was and Daniel told me it was about 40.00. Turns out it was 22.99. 46.00 labor to replace a 23.00 filter is excessive. I would have bought the filter and replaced it myself if I had been told the truth. After my service was done I had to return to the dealership to get the service reminder reset. I was not Happy More