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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,078 Reviews

3,078 Reviews of St Cloud Toyota - Service Center

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October 23, 2021

Advisors (Rob, Dan) and Manager (Ben) were awesome. Services was done on time and at a good price. More

by mkewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

October 23, 2021

Took longer than promised and still did not complete the service that we had scheduled. More

by ericsannerud
Recommend Dealer
No
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 22, 2021

Very Good Customer Service, and Very Good Service, and the Waiting Area was Very Clean... More

by jamesjarnot
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 22, 2021

Charge me 152.00 for nothing I told them the problem and they told me it was for a diagnostic test. I towed it some else More

by Tjharris5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 21, 2021

I went in to change out a blinker light and it ended up just being loose. They were quick to finish and didn’t charge me which was awesome. This is why I bring my truck to St. Cloud Toyota. More

by skippyvirchow41sv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

October 21, 2021

They are dependable & honest! Sometimes I have needed advice & they have given GOOD advice! Thank you! More

by MASCHRUPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

October 20, 2021

Always appreciate the ease of making an appointment. Professional and timely service. Staff are friendly and helpful. Excellent customer service. More

by cherihample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

October 20, 2021

Had to wait more than 2 weeks for an appointment. But when I arrived, staff were friendly and directed me to waiting area. Oil was changed and car was washed quickly. Service manager was very pleasant More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Oct 21, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 20, 2021

Employees friendly and finish servicing my car quickly. Nice waiting area and coffee and tea to drink. More

by ONKEN.BARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Oct 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 18, 2021

Good service. I would give 5 star but somehow lost my Toyota receiver hitch plug while there. Like my 4 runner, looking forward to seeing the new Tundra. More

by MNTOUTAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

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