3,078 Reviews of St Cloud Toyota - Service Center
Dan Pope is the best! He treats you like family. I came Dan Pope is the best! He treats you like family. I came in with out an appt to check on a “clunking “ sound by my left front tire. The service dept w Dan Pope is the best! He treats you like family. I came in with out an appt to check on a “clunking “ sound by my left front tire. The service dept was very busy. He took my car out for a spin to diagnose the problem took pictures and returned saying it needed to be fixed before it became a bigger problem. He got me into another vehicle while mine was being fixed . He was off the next day but passed on the issue and priority for service with Ben for the next day. The work was completed the next morning and no further problems were noted. I can’t say enough about how pleased I am with the dealership and the service dept. Kudos to Dan , Ben, and the service dept. More
The service department has always provided excellent service. You could improve the amenities for customers waiting. Provide some free water, snacks, like other dealerships. service. You could improve the amenities for customers waiting. Provide some free water, snacks, like other dealerships. More
5K checkup and oil change began simple as can be -- immediately met upon entering the garage. Car was promised back in the morning. Efficient text to tell me it was ready. immediately met upon entering the garage. Car was promised back in the morning. Efficient text to tell me it was ready. More
My vehicle sat in the service parking lot for 7 hours even though I had an 8 am appointment scheduled. I tried calling after 5 hours for an update on my vehicle and there was no answer. It was not until even though I had an 8 am appointment scheduled. I tried calling after 5 hours for an update on my vehicle and there was no answer. It was not until I went in person to figure out what was happening with my vehicle because of the lack of communication that is when I found out my vehicle was not even serviced yet. When they finally took the vehicle the in for service, it only took about an hour to get everything I requested finished even though I was told they would need the vehicle all day which is why I took the day off of work. More