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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,078 Reviews

3,078 Reviews of St Cloud Toyota - Service Center

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October 17, 2021

Ben was able to get me in with short notice with great service thank you More

by GRANDBOOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben service manager
Oct 18, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 16, 2021

Dan Pope is the best! He treats you like family. I came Dan Pope is the best! He treats you like family. I came in with out an appt to check on a “clunking “ sound by my left front tire. The service dept w More

by GGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

October 16, 2021

I was very happy with the prompt service I received and how friendly everyone was. More

by LORENNOELDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 15, 2021

Very pleased with the service we received on my wife's RAV 4. Everything was fixed to her liking. Rob was a great help, will be back. More

by DOCTER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 15, 2021

Great service and great people! Service was done fast and a free car wash was greatly appreciated! More

by CWALDORF2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 14, 2021

The service department has always provided excellent service. You could improve the amenities for customers waiting. Provide some free water, snacks, like other dealerships. More

by pmtnaumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

St Cloud Toyota responded

Thank you for the great review and giving us feedback! We appreciate having you as a customer!

October 14, 2021

5K checkup and oil change began simple as can be -- immediately met upon entering the garage. Car was promised back in the morning. Efficient text to tell me it was ready. More

by bob.and.suze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 13, 2021

My vehicle sat in the service parking lot for 7 hours even though I had an 8 am appointment scheduled. I tried calling after 5 hours for an update on my vehicle and there was no answer. It was not until More

by Rosie122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara LeBrun
Oct 13, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us and make things right. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience

October 13, 2021

Had a 3:00 appointment for an oil change. Finally got out of there at 5:00. What’s the point of having an appointment? More

by bw55309
Recommend Dealer
No
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 13, 2021

The service provided was timely and professional. The cost was in line with what I expected. More

by jdwolfram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Oct 14, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

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