St Cloud Toyota - Service Center

I have been buying Toyotas and getting them serviced at St. Cloud Toyota for 25 years. My experience this past week was splendid once again. Great service, great hospitality of the staff, even a free car w St. Cloud Toyota for 25 years. My experience this past week was splendid once again. Great service, great hospitality of the staff, even a free car wash. More

I have worked with Brian on several maintenance issues and he has always been outstanding. He kept me informed of the progress of my recent break service, including providing me with a vehicle when unexpe and he has always been outstanding. He kept me informed of the progress of my recent break service, including providing me with a vehicle when unexpected delays came up. I trust his advice and feel he has my best interest in mind. I highly recommend him and appreciate working with him! More

It would be nice to have a separate place to get the maintenance work done so I don't need to wait one hour to have tires rotated. maintenance work done so I don't need to wait one hour to have tires rotated. More

Hopefully, the problem is resolved. The hourly rate for labor is a bit on the expensive side. But we did get a vehicle to use for a few days, while they fixed the problem. labor is a bit on the expensive side. But we did get a vehicle to use for a few days, while they fixed the problem. More

Great service as always. Great service as always. Great service as always. Great service as always. Great service as always. Great service as always. Great service as always. service as always. Great service as always. Great service as always. Great service as always. Great service as always. More

When I made the appointment the front desk person was rude. I asked to speak to service so I could explain to them what I wanted done, but she kept asking me why I wanted service. When I dropped my car rude. I asked to speak to service so I could explain to them what I wanted done, but she kept asking me why I wanted service. When I dropped my car off, I waited for awhile and no one came to the shop to ask me why I was there, finally a guy did and he was also a bit rude. I waited in the lounge until my car was done. On my way home I noticed that the sticker they put on my windshield wasn’t even for my car, so that makes me wonder if they even did what they said they did to my car. The sales and finance parts of this company are great. But the service department definitely needs some work. Not looking forward to having to make the next appointment. More

The Service Associate, Alem, was very pleasant, knowledgeable. and helpful. Having free coffee, water, and tea in the waiting area was nice. Having a divider of some sort between the sales and se knowledgeable. and helpful. Having free coffee, water, and tea in the waiting area was nice. Having a divider of some sort between the sales and service area might be nice, as you can hear the sales people talking to their clients. More

I was confused about the oil change that they promise to do on my vehicle because I thought I have at least two more oil change but they told that I have no more free oil change to my vehicle do on my vehicle because I thought I have at least two more oil change but they told that I have no more free oil change to my vehicle More

Very helpful I was early and they took me in right away they offered me a loaner place was clean friendly service was wonderful Great service they offered me a loaner place was clean friendly service was wonderful Great service More

Had my highlander in a 2nd time for technical issues with an error message on the computer screen...still not fixed. And, when I asked how long it would take for the service, no one came back to tell me. an error message on the computer screen...still not fixed. And, when I asked how long it would take for the service, no one came back to tell me. More