St Cloud Toyota - Service Center

Quick and easy scheduled maintenance. This was the 2020 Avalon's 10,000 mile checkup and all went extremely well. The tire rotation was skipped as snow tires were put on 2 months earlier. Avalon's 10,000 mile checkup and all went extremely well. The tire rotation was skipped as snow tires were put on 2 months earlier. More

Normal Service Advisor was out for the week. Have had preventative maintenance work on this vehicle almost exclusively at this dealer. I personally follow the script as outlined in the vehicle's maintena preventative maintenance work on this vehicle almost exclusively at this dealer. I personally follow the script as outlined in the vehicle's maintenance manual and take the time to create a document that spells out each required action step. As in the past, I made a request, (In Writing) that the oil used within this Tacoma be synthetic oil. I even brought in a dealer coupon that declared special pricing for a synthetic oil change. While at home, I reviewed the dealer's work order and discovered that they used Toyota 5W 30 oil and not the Mobil 1 5W30 that was used in the past. Not a good effort on the part of this dealership, I sense that my desire to stay on top of the maintenance requirements as outlined in my list specifically prepared for the 80,000 mile maintenance schedule was ignored in total. I'll now try to determine what consequence lies ahead when switching oil types, from synthetic oil to conventional motor oil. More

I had a burned out head lamp and went to the dealership in the morning without an appointment. My car was serviced immediately. I appreciated the responsiveness. in the morning without an appointment. My car was serviced immediately. I appreciated the responsiveness. More

Excellent as always! Thank you. Ben and the service department are always friendly and honest. I will continue to bring my vehicles to St. Cloud Toyota because of them. department are always friendly and honest. I will continue to bring my vehicles to St. Cloud Toyota because of them. More

Service was great other than they did not have the tire we needed in stock and had to order it in. They did get it in 2 days. we needed in stock and had to order it in. They did get it in 2 days. More

Top notch communication and followup. Estimated time for service was right on the money. Friendly team to deal with and very good management. Recommend them highly. service was right on the money. Friendly team to deal with and very good management. Recommend them highly. More

Everyone at this dealership was friendly and courteous. They answered all my questions and were fast at getting my service done. All in all it was a very good experience They answered all my questions and were fast at getting my service done. All in all it was a very good experience More

Waited 3 hrs for service to be done with having an appt. Wanted to get info on owner's Toyota Tundra that he displays in front of the building and he was too good to even come talk to me... had to send the Wanted to get info on owner's Toyota Tundra that he displays in front of the building and he was too good to even come talk to me... had to send the message through his minions.. We bought our Highlander there but that might be the last vehicle we buy there. Guess I will have to go to another Toyota dealer to buy vehicles More

St Cloud Toyota service department is top notch! We have experienced nothing but the best when bringing in our Highlander for service! The staff is friendly, helpful and Very knowledgeable! The service wo experienced nothing but the best when bringing in our Highlander for service! The staff is friendly, helpful and Very knowledgeable! The service work is always completed quickly! More

The service was fast and efficient. The employees were nice and polite. They even did me a service by helping me get rid of my worries over my tires by double checking them when I told them about my conce nice and polite. They even did me a service by helping me get rid of my worries over my tires by double checking them when I told them about my concerns. More