St Cloud Toyota - Service Center

Service staff were nice and accomodating, however I was very uncomfortable sitting in the waiting room with a family of unmasked adults and children while COVID numbers are spiking, and hospital beds are f very uncomfortable sitting in the waiting room with a family of unmasked adults and children while COVID numbers are spiking, and hospital beds are full. I wish this business would follow the mandate and protect all customers vs just ignoring the family thumbing their nose at the safety of every other customer and staff. One masked staff member sat visiting with these adults and no mention of their lack of masks. More

service department is great to work with. i willtake my cars back in the future for srevice beacuse everyone works hard to make things right for me and my family car. cars back in the future for srevice beacuse everyone works hard to make things right for me and my family car. More

Great service as usual!! They did a thorough routine maintenance check and did complimentary car wash. The service department person was very nice. Always have a great experience with Toyota Service d maintenance check and did complimentary car wash. The service department person was very nice. Always have a great experience with Toyota Service dept, More

Great work and even better customer service. They kept me updated during my visit to have my vehicle serviced. They even offered to bring me to get lunch at one point. Customer service is a lost art these da updated during my visit to have my vehicle serviced. They even offered to bring me to get lunch at one point. Customer service is a lost art these days but Toyota manages to do a wonderful job. More

Dan was very helpful laying out my options for tires. He asked about what types of roads I drive on and how frequently I drive on them. He provided a great recommendation which I am very happy with based o asked about what types of roads I drive on and how frequently I drive on them. He provided a great recommendation which I am very happy with based on the latest snow. More

I brought my prius into Carlson Toyota for oil change and I had a check engine light on. I haven't had a check engine light before so I was concerned. They helped me and didn't charge me the full price whi I had a check engine light on. I haven't had a check engine light before so I was concerned. They helped me and didn't charge me the full price which was wonderful. Dan Pope also went out and brought my car to me since I couldn't walk very well. This was appreciated. Thank you More

Toyota Service Center in Waite Park was excellent. I chose not to wait in the lobby due to covid concerns so was able to go for a walk, receive a text when my vehicle was ready, and return to pick up ke chose not to wait in the lobby due to covid concerns so was able to go for a walk, receive a text when my vehicle was ready, and return to pick up keys & paperwork in a transaction of less than a minute. I felt very safe which was of utmost importance to me. More

Thank you service department for your great service. I am always pleased with your quick efficient service. I especially appreciate that you do not do maintenance that is not required when I tell you to give always pleased with your quick efficient service. I especially appreciate that you do not do maintenance that is not required when I tell you to give my 2009 Rav4 a check up. I will definitely remember you when I purchase my next car. More

Dan Pope was very thoroughly and friendly. I took my 4Runner in for shocks repair and now it drives like what I expected. Great job, Dan!! 4Runner in for shocks repair and now it drives like what I expected. Great job, Dan!! More

Very fast and friendly service. Expected to wait about an hour, and was done in less than half an hour. Thanks so much for the fast service. an hour, and was done in less than half an hour. Thanks so much for the fast service. More