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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,077 Reviews

3,077 Reviews of St Cloud Toyota - Service Center

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November 19, 2020

They took care of everything I asked for and did it in a reasonable amount of time. They reviewed the current state of my car and what I need to address in the near future. More

by MTMSLANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

November 18, 2020

My pre-trip to Florida service check-up was thorough and honest. Did not charge me for anything I did not need. Wow wow wow More

by mjpryately
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the man's name whom I worked with.
Nov 18, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

November 18, 2020

I had a 25,000 mile check up including tire rotation. I chose to return to mt service person, Brian and we was a great choice. More

by LAURIJJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

November 17, 2020

Had our RAV4 in for a remote start install, oil change, tire rotation. The process was friendly, efficient, I was comfortable and updated during my wait. I am extremely impressed. More

by minnpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure customers leave happy. Thank you for choosing St. Cloud Toyota!

November 16, 2020

we were in and out in 45 min. Service man was friendly and answered all questions. thanks you. Was glad we got in on a sat. with little notice. Did 3 others stops that day. More

by janvahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

November 14, 2020

service department is great to work with. i willtake my cars back in the future for srevice beacuse everyone works hard to make things right for me and my family car. More

by LINDAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customer's lives. Thank you for choosing St. Cloud Toyota and we look forward to working with you again in the future!

November 14, 2020

Great service as usual!! They did a thorough routine maintenance check and did complimentary car wash. The service department person was very nice. Always have a great experience with Toyota Service d More

by vickikllng372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

November 14, 2020

I was in and out in less than an hour. The waiting room was very nice. Refreshments were there to make me comfortable. Very nice. More

by larrylhanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Nov 16, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 14, 2020

Service staff were nice and accomodating, however I was very uncomfortable sitting in the waiting room with a family of unmasked adults and children while COVID numbers are spiking, and hospital beds are f More

by tomjoni88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Gable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

St Cloud Toyota responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We appreciate having you as a customer and will address these concerns.

November 12, 2020

Dan was very helpful laying out my options for tires. He asked about what types of roads I drive on and how frequently I drive on them. He provided a great recommendation which I am very happy with based o More

by CABRETTINGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

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