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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,077 Reviews

3,077 Reviews of St Cloud Toyota - Service Center

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October 29, 2020

Two out of the last three times my hood was not latched. Two out of the last three times my hood was not latched. First time it flew open on the highway. This time I pulled over to double check and sure e More

by derrick.c.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for their excellent customer service, so we are sorry to hear we missed the mark in this situation. We would like to learn more, please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 29, 2020

As always, Saint Cloud Toyota has provided excellent service. They were extremely prompt about scheduling and servicing my vehicle, and they had me back on the road again rapidly. More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 27, 2020

As always, Good Service ,Excellent people to work with. Clean waiting area and restrooms. Took a little longer then I expected to get new tires. Our service rep Brian Eikmeier is excellent to work with. Al More

by WALTERS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 26, 2020

Made appointment ahead of time by a week and took my 2020 Rav4 to replace ONE wheel. It took them 6 hrs to switch it out. More

by vang_gir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We would like to learn more about your situation. Please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 25, 2020

Great service as always, will always go through the Waite Park Toyota. They're very helpful and friendly. I really enjoy the new vehicle and they took mine right off my hands no problem. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Really helpful as always. Preferred dealer. , Jeff Pagel, Ethan Kleinschmidt
Oct 26, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 25, 2020

Personable and efficient. Excellent work. Dan Pope always gives me an accurate time estimate for completion. I have bought two Prius here and had service on four. More

by COPLEYJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 25, 2020

Great service and follow up. Appreciate the van service as well. Very convenient and allows customers to continue with their day. Appreciate the car inspection as well. More

by MICHAELKENNEDY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara LeBrun , Marvin Graham
Oct 26, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer

October 25, 2020

I bought my Four Runner back in 2016 from St. Cloud. I have been to St. Cloud Toyota for all service on my vehicle. They have always done a fine job and my truck runs great! Thanks! More

by NAH825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pagel
Oct 26, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 24, 2020

The service they done on my vehicle was very good checking alll lmportant areas listed on the work order and kept us informed on the completion time More

by HEDMANJL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 24, 2020

Scheduling my service appointment was easy and a pleasant experience. Although I arrived a bit earlier than scheduled, my vehicle was immediately accepted for the service work requested. Finished earlier t More

by TJKRIEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara in scheduling was exceptional., Marvin Graham
Oct 26, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer

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