St Cloud Toyota - Service Center

Prompt and professional. Timely. Appointment was made online. Drove to service area, was received warmly. Was given an approximate time service and repair would be completed Timely. Appointment was made online. Drove to service area, was received warmly. Was given an approximate time service and repair would be completed. Everything went as predicted. More

Rob was amazing. His crew needs a little work and training in I guess, but any issues that came up with my prius were quickly handled by him. I could tell he really cares about his customers. Thanks training in I guess, but any issues that came up with my prius were quickly handled by him. I could tell he really cares about his customers. Thanks Rob!!! More

I believe the recall item was fixed. It did take most of the time told to me. Car was not washed! Also sales manager sends an email to purchase my vehicle and I could buy new— No Thanks! the time told to me. Car was not washed! Also sales manager sends an email to purchase my vehicle and I could buy new— No Thanks! More

Drove into the service doors and was met with an employee immediately. They took proper sanitary precautions and took my car for service. I then met with Rob who signed me in and confirmed my appointment for immediately. They took proper sanitary precautions and took my car for service. I then met with Rob who signed me in and confirmed my appointment for the oil change and tire rotation. Everything went quick, easy, and smoothly. More

Advisors need to wear masks when communicating with customer Good quality service however, I am not sure I will return since the advisors do not wear mask when interacting with the customers. Mask are worn to p Good quality service however, I am not sure I will return since the advisors do not wear mask when interacting with the customers. Mask are worn to protect OTHER people from the virus! It is an act of respect and courtesy for fellow human beings. More

I arrived for our vehicles 210k service and was immediately greeted by the service tech Mr. Pope who helped me get through as efficiently as possible which was immensely appreciated. He accurately immediately greeted by the service tech Mr. Pope who helped me get through as efficiently as possible which was immensely appreciated. He accurately identified required maintenance actions and when the vehicle was completed he thoroughly went through the actions taken and all recommended service items listed by the mechanic. While this is not out of the ordinary for St. Cloud Toyota, it was extra nice that Mr. Pope took time to be courteous and professional while ensuring our vehicle was in and out of the service bay reasonably fast. As a 30 year veteran, that is truly great service in my judgement. I’m certain that all of the staff at St. Cloud Toyota are just as meticulous as Mr Pope is. Thank you for making my visit for service exceptional! More

Service Staff is always so friendly and helpful. All of my questions were answered, proper service was provided and updates given along the way. Who could a Staff is always so friendly and helpful. All of my questions were answered, proper service was provided and updates given along the way. Who could ask for more? More

Great dealership to work with. Always friendly and ready to help. Purchased my car here in 2014 and ha e taken it back for all oil changes, etc. Always satisfied with the peoe and the work! to help. Purchased my car here in 2014 and ha e taken it back for all oil changes, etc. Always satisfied with the peoe and the work! More

St. Cloud Toyota provide me with awesome service! They got my vehicle done very fast and did excellent work! Highly recommend for your service needs! got my vehicle done very fast and did excellent work! Highly recommend for your service needs! More

I stopped in for an oil change and was surprised when I went to leave. they washed my car and took off all the tar from the construction I drove through. Thank You went to leave. they washed my car and took off all the tar from the construction I drove through. Thank You More