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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,073 Reviews

3,073 Reviews of St Cloud Toyota - Service Center

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February 05, 2022

They smashed my bumper when I brought my vehicle in for service , and it took over a week for them to “fix”it, but when I picked it up , it was still not fixed, alarms were flashing on the dash, so after More

by juliannamerdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

February 04, 2022

The service advisors are always so helpful when I need service. They get me in a timely manner and always answer any questions I have! Will always get my maintenance done at Toyota!! More

by Chickennugget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara LeBrun , Alem Sanchez
Feb 07, 2022 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer!

February 03, 2022

I've been very happy with the response and customer service I've received whenever I've had to bring my car in for service (which has only been oil changes and tire rotations). They take time to liste More

by DEBRA.FRANTTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

February 02, 2022

I had excellent service and was given good recommendations on upcoming things that will need to be done. More

by GAYLELHAUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

February 02, 2022

Dan was very helpful.when you u get there he right there to help you with your problems you have with your car.I really appreciate what he does. More

by FARIBARRAKHSHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you a a customer!

February 02, 2022

They told me the appointment would be an hour, but I waited there 2.5 hours. They explained it was because I asked why my phone wasn’t connecting, and they had to bring it to a second technician, but I More

by JULIA.FRERICKS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tara LeBrun
Feb 03, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We appreciate having you as a customer and choosing St. Cloud Toyota!

February 02, 2022

I got some free oil changes when I bought my car. Good Experience overall and they threw in a free tire rotation. Done in under an hour. More

by ELLIOTCHRISTEN
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Feb 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! we appreciate having you as a customer!

February 02, 2022

I’ve asked to refill the windshield washer and engine splash shied to mounted correctly. None of these has been done. More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Gable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at your earliest convenience.

February 02, 2022

They received my car without appointment, and corrected the battery problem. Thank you, also took care of the warranty process. More

by rodrigoriverah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

February 01, 2022

They are always great to work with! They are very timely as well! Great job! More

by ahkup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer!

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