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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,073 Reviews
Call Service Center (320) 253-2581

3,073 Reviews of St Cloud Toyota - Service Center

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January 16, 2022

Poor, oil cap is missing. Oil splashed everywhere under my hood. You ruined my brand new car. Service manager will be receiving a call in the morning. More

by CINDYJ0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us and make things right. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

January 15, 2022

Very friendly and down to earth. Always making sure that everything is going well after a service or purchase. More

by JDARIO.CERVANTES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

January 15, 2022

Always professional and personable service provided at St Cloud Toyota. The entire staff is amazing! More

by MBlissCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
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Jan 17, 2022 -

St Cloud Toyota responded

Thank you for the great review and choosing St. Cloud Toyota, we appreciate having you as a customer!

January 15, 2022

Excellent service, done on time with complementary car wash and a smile. Cannot ask for more than that 😉 More

by HDYMUS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

January 14, 2022

Always friendly and on time they explain everything so you understand only thing is wait times might get long More

by YCARLSON62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

January 14, 2022

I keep receiving these spam e-mails from your facility for Stephen Saupe (who I am not). Several exchanges with the sales rep and your MX rep explaining the situation result in just more SPAM. Please FI More

by LSAUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Arnold, Tara LeBrun , Aleck Husby, Alem Sanchez
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Jan 14, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this situation. We will have this fixed right away.

January 14, 2022

I appreciate the shuttle service and the free car wash I received. I've owned Toyotas for 30 years now and have always received good service. More

by BERSMILE
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

January 13, 2022

The tech was very understanding and helpful. Very good advisories. This service appointment was so pleasant. More

by Jeanettestoen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

January 13, 2022

Saint Cloud Toyota is a good dealership. I would recommend them to anyone looking for repair service or a new car. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

January 13, 2022

Elem was exceptional. I had an extended wait for my vehicle to be serviced. He was polite and direct when informing me of the situation. He was congenial and helpful in providing a solution. He went More

by cekastanek
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Report | Print
Jan 14, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

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