Stamford Ford Lincoln

As a rule I hate "salespeople." 99.9% of As a rule I hate "salespeople." 99.9% of the breed are evasive, full of it, they try to redirect you, confuse you, etc.., and fleece you for your As a rule I hate "salespeople." 99.9% of the breed are evasive, full of it, they try to redirect you, confuse you, etc.., and fleece you for your hard earned buck$. I am completely immune to such tactics and it only pisses me off. I walk when I encounter folks like that. A great salesperson is a walking embodiment of product knowledge; they're honest, no bs, straight shooters. Sure they'll haggle- it's sales, but nevertheless they are ultimately concerned with making the customer happy. Chris Febbraio is that. A great salesperson. Excellent to work with, informative, friendly, helpful and most of all quick with the pragmatic guidance that speaks volumes about his integrity. There's another review on this site from someone who came from Chicago to Connecticut to buy a car from Chris. That is what convinced me to meet with him and I want to add to the fact that the sales experience via Chris is superlative. Chris is an eagle amongst an industry of turkeys. All sales people should endeavor to achieve the standards he represents. If you are in the market for a vehicle buying from Chris at Stamford Ford Lincoln is more than worth the effort. I cannot recommend him highly enough. Excellence. Thanks Chris, and be well. We'll be back! More

I have been leasing and buying cars from Stamford Ford Lincoln Mercury since 1998. This is my fourth transaction: three leases - plus one of the previous cars I bought after the lease expired. My salesper Lincoln Mercury since 1998. This is my fourth transaction: three leases - plus one of the previous cars I bought after the lease expired. My salesperson, Lena, was both professional and personable. She took all the time necessary to walk me through the application process and was very helpful getting me up to speed with the techy features on my new Ford Fusion. The staff is very friendly in a non-pushy way. Before I left with the car the owner stopped by to check in on my satisfaction level. More

The transaction was my 5th car leased through Stamford Ford and 3rd handled by Miles Mobuis. Miles stays in touch throughout my lease term, alerts me well before the lease ends, asks for and listens to wh Ford and 3rd handled by Miles Mobuis. Miles stays in touch throughout my lease term, alerts me well before the lease ends, asks for and listens to what I might want and what are my concerns, presents various options and then finds a new car. Very easy and comfortable process and I trust Miles to give me a competitive offering without any drama. Naturally, having cars that have lived up to their expectations has made me a repeat customer. More

Wow, what a great experience! Everyone was so friendly and helpful, P.J. Uva was our sales consultant and he was great. We found a preowned car that we really liked but we weren't able to purchase the ca and helpful, P.J. Uva was our sales consultant and he was great. We found a preowned car that we really liked but we weren't able to purchase the car on the spot. P.J. was very helpful throughout the entire process and was very patient as we workout out our finances and figured out what we were going to do with our old car. Stamford Ford Lincoln went above and beyond when in comes to purchasing a car with their friendly and welcoming, but not pushy, atmosphere. We were extremely impressed with the assurance and peace of mind that they were able to give us with our car purchase despite the fact that we purchased a preowned vehicle. We will definitely be bringing our cars there for service in the future. Thanks Stamford Ford Lincoln! More

This dealership was superb. It was clean and welcoming. Everyone greated us and was willing to help. The level of trust was something I've never seen before at a dealership. We were handed keys to a car we Everyone greated us and was willing to help. The level of trust was something I've never seen before at a dealership. We were handed keys to a car we wanted to test drive and were invited to go on our own. Which was nice so that we could discuss what we did and didn't like about the vehicle without feeling awkward. Marco Salazar was fantastic to work with. He was very patient with us. Answered every question we had and if he didn't know the answer he made it a point to find out and he always returned our call in a timely manner. When we went topick up our new vehicle he gave us the time we needed and at no point did we feel rushed into making a decision or rushed out of the dealership. Overall this was a pleasant experience and I would definitely recommend not only this dealership but also Marco Salazar himself. More

From the minute I walked in, the atmosphere was friendly and helpful without being pushy and aggressive. Don was so patient as I went back and forth between two models, debated the color and other features. and helpful without being pushy and aggressive. Don was so patient as I went back and forth between two models, debated the color and other features. He was always willing to search for whatever features I needed and completely committed to getting me exactly the car I wanted. And he did! I love my Ford Flex! I got a great price, the color and features I wanted and it arrived exactly when he said it would! I would recommend Don to anyone looking to buy or lease a car. We don't live very close to this dealership, but we were so happy with the service that we ended up buying our car here, and we'll drive the extra few minutes to have it serviced here as well. These folks seem honest and reliable! Thanks Don! More

Barry made my experience super easy, fast and worked perfectly within my budget! I look forward to many more years worth of purchases/leases with Stamford Ford due to my excellent experience with Barry! perfectly within my budget! I look forward to many more years worth of purchases/leases with Stamford Ford due to my excellent experience with Barry! More

I was extremely impressed by professional knowledge and outstanding service I have gotten from Phillip Wren, Lincoln Brand Manager. I did not intend to buy a new car during my casual visit but Phillip gave outstanding service I have gotten from Phillip Wren, Lincoln Brand Manager. I did not intend to buy a new car during my casual visit but Phillip gave me a super advanced observation of technical and financial preferences and I left dealership with the new beautiful car - Lincoln MKX. I strongly suggest to everyone to visit this dealership because my shopping experience exceeded any my expectation: world first class service and cars. More than this, you would love to have deal with experienced staff as Phillip Wren and Christopher Febbraio. Take this chance and you will remember this day forever. More

"Superior Service" would be an understatement to my recent experience at Stamford Ford Lincoln. For most people the idea of shopping for a car, although exciting, is a daunting task. I typically to my recent experience at Stamford Ford Lincoln. For most people the idea of shopping for a car, although exciting, is a daunting task. I typically do my homework upfront, I know what I want and only ask for a fair price and quality service. Don Febbriao knocked the ball out of the park in both areas. I truly respect his his approach to the business, his obvious loyalty to Stamford Ford Lincoln and his ability to work with my unique persona. Don's professionalism and ability to find me the car I wanted, quote me a more than reasonable price as compared to other dealerships in the tri-state area and execute within 24 hours is without a doubt, outstanding! I would also like to point out that their Finance Manager, Gus Gournaris, was a pleasure to work with as well. All documents were in order and we were on our way with our spectacular new Escape within 1 hour. Stamford Lincoln Ford is obviously a family business as I learned that Don's son also came on board and is running their website and their fantastic optimized mobile site which made it so easy to navigate their new inventory. It appeared that their sales executives and service specialists, which we were introduced to as well, have been a part of the team for many years. Shockingly, the owner of the company, Dominic Franchella, personally came to meet us during delivery, shaking our hands and giving his card with his personal cellphone should we ever have any issues. This is a man that is noticeably hands on. He sits in a desk within the showroom that resembles a reception area. Dominic is not hiding in a back room and instead he is providing a personal experience to everyone that enters his dealership. I learned that Dominic started in the service department when he was 19 and now is the Dealer Principal. A true testimony to his devotion to the product and the business. Such a commitment to great customer service is always to be commended. You can be sure that we will be recommending Stamford Ford Lincoln for years to come! More

This dealership is fantastic from the owner on through the service department. Delightful team with Marco Salazar being the best car salesman I have ever worked with and I have bought or leased many cars the service department. Delightful team with Marco Salazar being the best car salesman I have ever worked with and I have bought or leased many cars in my lifetime! More