Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Sort by
October 07, 2019
Service was thorough and complete. Lori spent time to explain all service. She communicated with us regarding timeline for service and called when it was necessary to advise of status. Lori spent time to explain all service. She communicated with us regarding timeline for service and called when it was necessary to advise of status. She was personable and friendly. More
by wtrmoore
Verified CustomerEmployees Worked With
Helpful October 07, 2019
Great A great place to buy a new car everyone was so friendly and worked hard to go get vehicle and bring it in that same day A great place to buy a new car everyone was so friendly and worked hard to go get vehicle and bring it in that same day More
by rickywoodall
Employees Worked With
Other Employees :
Angie Menges
October 04, 2019
Great service Pat, in the service department, has been great to work with. He has been very good about explaining what the problems are with my cars and following u Pat, in the service department, has been great to work with. He has been very good about explaining what the problems are with my cars and following up with me about the status of any repairs. Pat has been wonderful about working with me when I have had emergency situations. I truly appreciate his kind considerations. More
by sphigh55
Employees Worked With
Patrick Carlson
October 03, 2019
Service was good. All people were nice, knowledgeable. Would come back if needed for more work another time. First time there but it all Good. was good. All people were nice, knowledgeable. Would come back if needed for more work another time. First time there but it all Good. More
by Robert
Employees Worked With
Patrick Carlson, Christina Ortiz
October 02, 2019
Great service The team helped me take care of the issue with my truck. They took care of it within a day. They provided me a rental so I can get to work the next da The team helped me take care of the issue with my truck. They took care of it within a day. They provided me a rental so I can get to work the next day. More
by Cali kid
Employees Worked With
Patrick Carlson, Christina Ortiz
October 02, 2019
Not so good at first Because Joel Rimmer , service mgt took the time to help, and also give great great customer service.he stayed in contact on my vehicle progress, Because Joel Rimmer , service mgt took the time to help, and also give great great customer service.he stayed in contact on my vehicle progress, More
by Spider Mike
Employees Worked With
October 02, 2019
Awesome customer service This was my first service on the first new car I have ever owned. They was great. Friendly and very helpful on telling me when and what I needed to do This was my first service on the first new car I have ever owned. They was great. Friendly and very helpful on telling me when and what I needed to do. Thanks again for everything. More
by kgfire751
October 02, 2019
Oil change and tire rotation, First visit with new owner. Staff very frindly and even though the computers were down at the time of my visit tey kept me informed as to what was go First visit with new owner. Staff very frindly and even though the computers were down at the time of my visit tey kept me informed as to what was going on. More
by GOMMYANDAJAX
September 27, 2019
Oil change, tire rotation I came in for an oil change and tire rotation. They did not rotate my tires because they said I needed new. I was not told they did not do it, only by I came in for an oil change and tire rotation. They did not rotate my tires because they said I needed new. I was not told they did not do it, only by reading the receipt?? When I need service next time, I will go elsewhere. Thanks! More
by Npipher
Employees Worked With
September 23, 2019
Very upset I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not b I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not being reprogrammed to brakes grinding after they've replaced. I dont let the small things bother me but this last time bringing in my 2019 Chevrolet Silverado was very upsetting none the less. After dropping my vehicle off I came back after it was finished and before I even opened my driver side door I noticed scratches on the rear driver side door! After I went in to talk the manager it seemed to have little effect and he acted like there was nothing he could do besides wax it. Of course the scratches never came out and then he said he would just give me some touch up paint. It felt like he was pointing his finger toward me like I would purposely scratch my own vehicle that I work hard for! Once i left the dealership i seen it as a done deal and if he wanted to do more he would have told me before I left how it could be fixed and therefore I will probably never bring mine and my wife's vehicle to this dealership again. More
by CMCMILLAN901285
Employees Worked With
