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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.4
1,244 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,244 reviews

April 14, 2026

love the vehicle, unfortunately the sun roof is not work nor is the USB port More

by mooreg9831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Star Auto Mall 512 responded

Thank you for your review. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 16, 2026 -

mooreg9831 responded

THE PEOPLE AT THE DEALERSHIP VERY PROFESSIONAL DOWN-TO-EARTH PEOPLE, HOWEVER, THERE IS AN ISSUE WITH THE SUNROOF IT WILL OPEN BUT ONLY ONCE A DAY, DOESNT WORK CORRECTLY

April 14, 2026

Good people interested in pleasing there customers Warm atmosphere they interested in satisfying their buyers More

by mooreg9831
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
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Apr 15, 2026 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 10, 2026

Everyone seemed great, the service was great, and negotiations were somewhat fair. I recommend making sure everything that is promised to you is verified when purchasing your vehicle. Other than that More

by CRUZJULIAN1016
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
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Apr 13, 2026 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 10, 2026

Xavier did a good job of recommending vehicles for me based on my preferences. He patient, was not pushy and answered all of my questions. I found an amazing car within my budget. I’m very happy! More

by m.utterbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
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Apr 10, 2026 -

Star Auto Mall 512 responded

Hello, thank you for sharing your experience. We’re pleased Xavier took the time to understand your needs and answer all your questions without pressure. It’s great to hear you found a Honda Accord within your budget; congratulations on your purchase and please let us know if we can assist further.

March 27, 2026

Very accommodating He was a great guy and very knowledgeable of all the vehicles we tried More

by jkostecky
Recommend Dealer
Yes
Employees Worked With
Stephen Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diacont
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Mar 28, 2026 -

Star Auto Mall 512 responded

Thank you for highlighting Stephen’s helpful guidance and expertise as you explored various models. We’re pleased he was able to answer all your questions. Congratulations on your used Volkswagen Tiguan, and please reach out if there’s anything else you need.

March 22, 2026

Dealer was very informed ,helpful and patient He gave us a lot of information on all the cars we asked about. We appreciate his knowledge. More

by Virginiaenid22
Recommend Dealer
Yes
Employees Worked With
Xavier
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Mar 22, 2026 -

Star Auto Mall 512 responded

It’s wonderful to know our team provided clear, patient guidance on all the models you asked about. Thank you for trusting us with your Nissan Altima service. We look forward to helping you again whenever you need more details.

March 21, 2026

Everyone is very nice. The dealership is very clean and Parvaz is the best salesman! If you need a good reliable car, Star Auto Mall is the place to go! More

by tracieckhardt23@gmail.com
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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Mar 21, 2026 -

Star Auto Mall 512 responded

We appreciate your great feedback! We’re glad the clean showroom and friendly team made a positive impression. Parvaz is happy to hear you’re enjoying your reliable Ford Escape.

March 21, 2026

Everyone is very nice. The dealership is very clean and Parvaz is the best salesman! If you need a good reliable car, Star Auto Mall is the place to go! More

by tracieckhardt23@gmail.com
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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Mar 21, 2026 -

Star Auto Mall 512 responded

It’s great to know our team welcomed you warmly and that our showroom impressed you. Parvaz will be pleased to hear your kind words and glad to have helped you find your used Ford Escape. Enjoy your reliable Escape and thanks for choosing us.

March 17, 2026

Pleasant no pressure friendly Done Xavier was very courteous informative great personality but I definitely enjoyed the no pressure approach. More

by pontiac2727
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
Report | Print
Mar 18, 2026 -

Star Auto Mall 512 responded

Thank you for sharing your experience with your Chevrolet Trax. We’re glad Xavier’s courteous and informative approach made your visit pressure free. Enjoy your Trax and safe travels.

March 17, 2026

Parvaz was not enthusiastic at all. Very low energy. The car he sold me was missing a seat belt and wasn't completely detailed The check engine light came on within 100 miles of driving More

by ANDRESMORALES37
Recommend Dealer
No
Employees Worked With
Parvaz
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Mar 22, 2026 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Management Team (484) 898-8100

Mar 22, 2026 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Management Team (484) 898-8100

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