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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,021 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,021 reviews

March 15, 2024

Worked well with our family and what our needs were. Will definitely refer other friends and family More

by JUSTINES1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
March 13, 2024

I will never recommend this place to anyone. Horrible customer service. I was completely scammed. I am not happy! More

by GONCALVESVANESSA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raymond
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Mar 16, 2024 -

Star Auto Mall 512 responded

Vanessa, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Raymond can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

Helpful
March 12, 2024

Very professional. Good value. Willing to work with me. I would buy from them again. More

by michael schott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariano
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Mar 12, 2024 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! Mariano and our team sincerely value your business and look forward to your next visit.

Helpful
March 09, 2024

Not really honest about the car . . Car needed so much work. While they told me it was good. More

by desardenluis
Recommend Dealer
No
Employees Worked With
Raymond
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Mar 13, 2024 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Glenn Chookolingo General Manager (484) 898-8100

Helpful
March 07, 2024

From the minute we arrived, Asdrubal was helpful, friendly, and courteous. We were given all information about the car so that we could make a sound decision. Everyone at star auto was wonderful. Hig More

by Argenolocasio
Recommend Dealer
Yes
Employees Worked With
Asdrubal Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asdrubal Pichardo
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Mar 07, 2024 -

Star Auto Mall 512 responded

It's great to hear that Asdrubal and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

Helpful
March 06, 2024

They were very personable, patient and kind to me and my family. Helped me find an affordable car in just a few hours of time while also being a busy Saturday. More

by marisaamalewicz
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen
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Mar 05, 2024 -

Star Auto Mall 512 responded

Thank you so much for your excellent review, Marisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 28, 2024

Easy buying experience. Courteous staff and everything was done as described. Would buy from you again. More

by jcmags97
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
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Feb 29, 2024 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Xavier met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 28, 2024

Excellent customer service. All of the staff was lovely and engaged with me. Extremely helpful. Would highly recommend More

by pamfetterolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
Report | Print
Feb 28, 2024 -

Star Auto Mall 512 responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Pam, for choosing Star Auto Mall 512!

Helpful
February 27, 2024

No frills, salesmen was excellent. Did not push to sell. Understood what we were looking for and delivered. More

by victormartinez71
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen
Report | Print
Feb 28, 2024 -

Star Auto Mall 512 responded

Thanks, Victor, for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

Helpful
February 17, 2024

They're amazing I'm glad I went to them Very nice , and will be able to work with you ! More

by janiesharenee1997
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen
Report | Print
Feb 18, 2024 -

Star Auto Mall 512 responded

Janie, Thank you so much for your wonderful review! We are thrilled that Maalik and our team had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!

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