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Star Auto Mall 512

Bethlehem, PA

4.2
891 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 891 reviews

May 18, 2023

There are some nice options here. The staff is friendly but not the most knowledgeable around. More

by EMERALD0749
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Star Auto Mall 512 responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Star Auto Mall 512, we hope to see you again!

May 18, 2023

Very friendly and not pushy at all. Frank walked with us to look at a number of cars. He never made us feel pressured. He was just like "Oh, you don't like this one? Here's another t More

by jgreis
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Frank delivered such a great experience!

May 17, 2023

I had a great experience! My salesman was Emmet. He was very knowledgeable and made me feel very comfortable. He did not pressure me. I ended up buying a vehicle and I’m very More

by Briankrenshaw
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyme
May 17, 2023 -

Star Auto Mall 512 responded

Thank you for your business and this review, Brian. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 15, 2023

We Had a fantastic experience at Star Auto Mall! ! Frank was so incredibly patient, fun, and knowledgeable! He did a great job of explaining the differences between the vehicles I was considering a More

by kluciano203
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
May 15, 2023 -

Star Auto Mall 512 responded

It's fantastic to hear that Frank provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

May 14, 2023

Unprofessional, unorganized, untruthful, not trustworthy, never use them again or recommend to anyone else. Worst car buying experience I’ve ever had. More

by grabngo797
Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
May 18, 2023 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Glenn Chookolingo General Manager (484) 898-8100

May 13, 2023

I had a phenomenal car buying experience with Frank at Star Auto Mall!!!! Friendly salesman and sales managers. Frank Did a great job getting me into the car I loved!! Fast and efficient, overall great ex More

by Mellgomezz232
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Star Auto Mall 512 responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

May 13, 2023

First they miss guided by put some other picture up and then played with the price and 2 weeks the transmission is slipping More

by chrispursel3
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Muller
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

May 11, 2023

The staff was very nice and professional. Thank you Parvaz Ramin for all your help and specially taking care of minor issues. More

by SHEAVERNA
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Star Auto Mall 512 responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

May 08, 2023

The vehicle was in the shop 3 days from purchase no rental given to me More

by Lucky7forever3
Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted craig
May 12, 2023 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

May 07, 2023

It was a great experience. Tom was very patient with me, especially since I wasn’t sure what I was going to buy and he helped make sure I got a vehicle that was within my budge More

by owlloveyou724
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let us know if we can be of any more assistance!

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