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Star Auto Mall 512

Bethlehem, PA

4.4
1,278 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,278 reviews

August 31, 2026

Star automall was the best dealership I've ever worked with I bought 5 vehicles from them. They took care of me every time More

by Garyarmbuster
Recommend Dealer
Yes
Employees Worked With
I did
Aug 31, 2026 -

Star Auto Mall 512 responded

Knowing that our service department has consistently taken great care of you, most recently on your Ram, is truly rewarding. Your loyalty across five vehicle purchases and your kind words mean a great deal to our team.

August 28, 2026

Car came with 1 key and it was an aftermarket key with no emergency key. Was told I would get a 1/2 tank of gas I only get 1/4 and when I emailed about the key situation I have got no response it cost me hun More

by gregoryj10
Recommend Dealer
No
Employees Worked With
Xavier White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
Sep 04, 2026 -

Star Auto Mall 512 responded

Thank you, Gregory, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time. Management Team (484) 898-8100

August 26, 2026

Fernando was very responsive and helpful. The whole buying experience went smooth. Easy purchasing experience. More

by MOYERM1975
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
Aug 26, 2026 -

Star Auto Mall 512 responded

Knowing that Fernando’s responsiveness and support made buying your used Nissan Altima feel seamless means a lot to our team. Your five-star rating and kind words mean a great deal to us.

August 11, 2026

I found the vehicle online. Put $500 down on it to hold it for me. When I got into test drive it, it had a a 1/4 of a tank of gas. I told them, I'd take it but they needed to pu More

by Brandib0205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Aug 12, 2026 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Brandi, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Aug 12, 2026 -

Brandib0205 responded

I would be more than happy to talk to someone. I did voice my concerns to the salesman. He said that he would let his boss know that we were disappointed.

Aug 18, 2026 -

Brandib0205 responded

You have my phone number, please call me

August 11, 2026

Parvaz was very patient and let us test drive two cars. He also let us take the car for an inspection before we buy it. So, the whole experience was great. More

by americoveloz
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
Aug 11, 2026 -

Star Auto Mall 512 responded

Knowing that Parvaz’s patience and the opportunity to inspect your used Subaru Impreza before purchase made your experience great is rewarding. Your five-star rating means a lot to our team, and we hope you’re enjoying your Subaru Impreza.

August 09, 2026

I've been working with Parvaz for many years I wouldn't trade him for anything Awesome More

by hope.lee
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
Aug 09, 2026 -

Star Auto Mall 512 responded

Longstanding customer relationships like yours are at the heart of how Parvaz approaches every sale. Hearing that you wouldn’t trade him for anything is truly rewarding. Thank you for trusting our team with the purchase of your Hyundai Sonata Hybrid.

August 05, 2026

low effort and low pressure. very quick and painless experience no no, no, no, no More

by Db212
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
Aug 06, 2026 -

Star Auto Mall 512 responded

We’re glad the purchase of your Hyundai Elantra felt quick and pressure-free. Hearing you found the process painless means a lot to our team.

August 04, 2026

Great experience and friendly and above all helpful. Highly recommend it. Go get yourself one More

by davie72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Star Auto Mall 512 responded

We’re glad purchasing your used Kia Optima felt welcoming and supportive. Knowing you highly recommend our dealership means a lot to our team.

August 01, 2026

Quick. Easy. Painless. Very good selection of vehicles. Great customer service. Happy with the overall experience. More

by WJGRIFF
Recommend Dealer
Yes
Employees Worked With
Emmett
Aug 02, 2026 -

Star Auto Mall 512 responded

It’s wonderful to hear your purchase of the used Dodge Challenger was quick, easy, and painless, and that our selection and customer service met your needs. Thank you for sharing your experience, and we look forward to helping you again.

July 31, 2026

Pleasant experience, no high pressure. After we bought the car, we did (just barely) make it to the nearest gas station on the gallon of gas that was in the tank. Otherwise pleased. More

by ELLIOTTLL
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
Jul 31, 2026 -

Star Auto Mall 512 responded

It’s great to hear the purchase of your Toyota felt relaxed and free of pressure. Sorry your fuel tank was nearly empty and thanks for bringing that to our attention. Fernando is glad you had a pleasant experience and hopes you’re enjoying your new Toyota.

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