Star Auto Mall 512

This is my second time purchasing a vehicle at this location, and once again, the experience was exceptional. The team, especially Chels, was incredibly friendly and professional, ensuring that the ent location, and once again, the experience was exceptional. The team, especially Chels, was incredibly friendly and professional, ensuring that the entire process went smoothly from start to finish. - Joseph R. More

Sales lady was very helpful and supportive sales manager was a little bit pushy not wanting to actually do a deal that we were comfortable with as far as what we could afford alone person was more flexible was a little bit pushy not wanting to actually do a deal that we were comfortable with as far as what we could afford alone person was more flexible like it was supposed to be was not our first time buying a vehicle from a dealership let alone a used dealership or no More

Everything was a smooth process and the workers were friendly. They made a an experience that typically sucks painless. friendly. They made a an experience that typically sucks painless. More

Great customer service knowledgeable and satisfied the customers need I came in for a van and was given a better vehicle customers need I came in for a van and was given a better vehicle More

Things we easy. Made it simple. Nice people. Could've cleaned car out better as requested. Made it simple. Nice people. Could've cleaned car out better as requested. More

Very transparent and fair pricing on their vehicles. Great staff very knowledgeable and caring treated me very well Great staff very knowledgeable and caring treated me very well More

Worked with Ray and Pete. They were exceptional. Got a great car at a good price. Will gladly do business again. I felt like a valued customer when I left their dealership. They were exceptional. Got a great car at a good price. Will gladly do business again. I felt like a valued customer when I left their dealership. More

It was a great experience with Fernando he spent a lot of time with me to get a vehicle and I'm very happy with my truck THANK you also it was worth the ride from Wilkes -Barre time with me to get a vehicle and I'm very happy with my truck THANK you also it was worth the ride from Wilkes -Barre More

This dealership doesn't care about it's customers, they just want to sell overpriced used cars to meet their wholesale quota. Lady at the front desk has an attitude whenever I call. They will hang up on yo just want to sell overpriced used cars to meet their wholesale quota. Lady at the front desk has an attitude whenever I call. They will hang up on your call but will annoy the crap out of you to get what they need. No relationships are built at this place as they just want a sale and will hop between 10 different customers running around like chickens with their heads cut off. They will not budge on price and choose the worst and highest interest rated lenders. They have signs up in their building saying as low as 1.5% and yet the processor told me he has never seen rates that low in the past 5 years he's been working there. Would not recommend. More

Quick, worked with me to get the exact car I wanted. Credit wasn't an issue. Was in and out in like an hour. Credit wasn't an issue. Was in and out in like an hour. More