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Star Auto Mall 512
Bethlehem, PA
1,195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,195 reviews
August 28, 2025
I was ensured I was sold a clean car. Now having it for 3 weeks, it has been in maintenance for 2 weeks. My dealer, emmet went dark when I discussed more issues with the car. Dealing with Now having it for 3 weeks, it has been in maintenance for 2 weeks. My dealer, emmet went dark when I discussed more issues with the car. Dealing with the service department was a nightmare too. More
by IANC5611
Verified CustomerEmployees Worked With
Emmet
August 25, 2025
Good dealership I only have to follow up as the agent doesn’t return call. He however answers calls. The service department actually keeps you uodated doesn’t return call. He however answers calls. The service department actually keeps you uodated More
by tamaradacres2
Employees Worked With
August 22, 2025
There were challenges during the Sale and post Sale with Service. Conversations with a technician were condescending and rude. I still haven’t heard back on an open item. Service. Conversations with a technician were condescending and rude. I still haven’t heard back on an open item. More
by paul.erfle
Employees Worked With
Sied
August 21, 2025
Less than poor. .. 6 hours after I purchased the vehicle the check engine light came on..I took it back they said they fixed but the clearly just cleared it and sent .. 6 hours after I purchased the vehicle the check engine light came on..I took it back they said they fixed but the clearly just cleared it and sent me on the way cause it's back on...it was another customer in shop with the same problem. More
by sultan.bryant
August 18, 2025
Dealer, and salesman did great to work to where we needed to be price wise. A little upset the service department hasn't gotten back in touch with me, there's a leak on the passenger door, there was a lisen to be price wise. A little upset the service department hasn't gotten back in touch with me, there's a leak on the passenger door, there was a lisence plate screw in my tire, that I had to pay to get fixed out of pocket. Also fixed one of the fuses in the 2 non working power outlets. Service was waiting for manager to approve work request, haven't heard back. Has been i believe 2 weeks. More
by TIMBERWOLFE017
August 16, 2025
This was my fourth car I bought from Star never had problems. Everyone there was very helpful all the way through the process Thanks problems. Everyone there was very helpful all the way through the process Thanks More
by brianbrandt.bb
August 15, 2025
The truck could have been better prepared for sale. The drivers seat cover was left half undone and the battery died 3 days after the sale. Many small cosmetic issues. No confirmation if the title tra The drivers seat cover was left half undone and the battery died 3 days after the sale. Many small cosmetic issues. No confirmation if the title transfer/registration process has been started yet, several weeks after the sale, despite reaching out several times. Very annoyed that I do not get through to anyone at the title department. More
by Review1
Employees Worked With
August 12, 2025
Steve was great to work with. His laid back and happy demeanor made for a pleasant. and non stressful buying experience. His laid back and happy demeanor made for a pleasant. and non stressful buying experience. More
by jamiewagner25
Employees Worked With
