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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.3
1,201 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,201 reviews

September 09, 2025

Thank you for the most beautiful car I am so happy to work with Glenn , the entire staff is so helping . Highly recommend this place for the best deals on cars . More

by rajni_verma00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
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Sep 09, 2025 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 09, 2025

Easy to work with no pressure on sale. Very polite and respectful I did buy the automobile he showed me. More

by WWBALKENHOL77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 03, 2025

Fake reviews the place is garbage! Lawyer involved to set these crooks straight and hopefully shut them down for misleading customers. Not to mention dragging their feet until warranty More

by schane812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Diacont
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Management Team (484) 898-8100

August 30, 2025

We were very happy with our experience at star auto mall. Stephen, Sergey:Fi manager and Sayed: service manager all went above and beyond to make sure all our needs were meant. We drove away with the car we More

by gagodusky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2025

The salesman went out of his way to get me exactly what I wanted. Thank you very much. More

by bryce_bouton
Recommend Dealer
Yes
Employees Worked With
Stephen Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

August 28, 2025

I was ensured I was sold a clean car. Now having it for 3 weeks, it has been in maintenance for 2 weeks. My dealer, emmet went dark when I discussed more issues with the car. Dealing with More

by IANC5611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emmet
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Aug 31, 2025 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Management Team (484) 898-8100

August 28, 2025

I had never financed a big purchase before. I was very anxious but the staff made the experience mostly painless and pretty enjoyable. More

by tom ato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Johari
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Aug 29, 2025 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

August 25, 2025

Good dealership I only have to follow up as the agent doesn’t return call. He however answers calls. The service department actually keeps you uodated More

by tamaradacres2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Star Auto Mall 512 responded

Thank you for providing this feedback, Tamara, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 22, 2025

There were challenges during the Sale and post Sale with Service. Conversations with a technician were condescending and rude. I still haven’t heard back on an open item. More

by paul.erfle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sied
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August 21, 2025

Less than poor. .. 6 hours after I purchased the vehicle the check engine light came on..I took it back they said they fixed but the clearly just cleared it and sent More

by sultan.bryant
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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