Star Auto Mall 512

Very helpful. I got a good deal for my trade-in and for my new car that I love. Thank you Star Auto Mall Team! I got a good deal for my trade-in and for my new car that I love. Thank you Star Auto Mall Team! More

Unorganized , employees never on the same page. I inquired about a car at 512 one night. I waited all day the next day for them to contact me back. So i physically went to 191 to see the car we pic I inquired about a car at 512 one night. I waited all day the next day for them to contact me back. So i physically went to 191 to see the car we picked it up from 512. It was a car that was previously traded in so it needed work done. I still purchased it and was going to wait until the work was to take it home. Two weeks later i got a call that it was ready. This was at 12 pm. I got to the dealership by 4 to pick up the car. The car was far from ready. When i got the key, i realized i was blocked it by another car. It took about 15 minutes for the employee to find the key to move the car blocking mine. On top of that i realized my inspection stickers were expired. The fact that i was called to get the car at 12 and it still wasn’t even ready at 4. They do the inspection after i told them my stickers were old ; that took another 30 minutes and i actually left with that car after that. Later on that night, i realized i had NO LICENSE PLATE ON MY CAR. So i was driving around with no plates with a car that i was told was ready. I called 191 and rushed there before they closed and got my plates on. This was literally the worst car purchasing experience I’ve ever had. More

Confortable The Best Dealership i'll recommended to everybody the employe bring the Best Services thanks STAR AUTO MALL 512 everybody the employe bring the Best Services thanks STAR AUTO MALL 512 More

Thanks for working with me to get my car. I absolutely love my car so much! I absolutely love my car so much! More

Great customer service and got me into a car I love! Made the experience very fast! Made the experience very fast! More

Very good customer service we didnt have very good credit but they approved us quickly for financing but they approved us quickly for financing More

Was a pleasant experience, worked with you, find what ride suits you. Would recommend to anyone who is looking for a car and people who work with you. ride suits you. Would recommend to anyone who is looking for a car and people who work with you. More

Our salesman was absolutely perfect , worked with my son and I to get the new tires on his new before he had to go back to his Military base. Just a great dealership. and I to get the new tires on his new before he had to go back to his Military base. Just a great dealership. More

Horrible service both cars had something wrong with it I couldn’t pick my own car like I was told from the beginning horrible experience. couldn’t pick my own car like I was told from the beginning horrible experience. More

Daniel was an amazing help, he was patient, attentive, and made the experience smooth. When passed to the financial department the team was also helpful and made the experience go well. and made the experience smooth. When passed to the financial department the team was also helpful and made the experience go well. More