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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,809 reviews
September 02, 2020
Staff was amazing, especially Johnathan who made the process as smooth as possible. Never felt rushed or pressured. Took his time to explain the details. process as smooth as possible. Never felt rushed or pressured. Took his time to explain the details. More
by Valerie J.
Verified CustomerEmployees Worked With
Johnathan
September 02, 2020
Service was amazing. Shaq, George and other employees made sure I was taken care of immediately. They listened to my issue and took time out of their busy schedule to ensure my problem was resolved. made sure I was taken care of immediately. They listened to my issue and took time out of their busy schedule to ensure my problem was resolved. More
by Anj
Employees Worked With
Shaq
September 02, 2020
Without a doubt the worst automotive service experience of my lifetime. 40 days to get my car back with little to no communication to me besides when I called up begging for info. of my lifetime. 40 days to get my car back with little to no communication to me besides when I called up begging for info. More
by SM
Employees Worked With
Terry, brian
September 01, 2020
I been having squeaking problems with my car since day one,, every time I try to bring it to the dealership attention I get no help or they wanna say it’s something I have to pay for,, I just stop trying one,, every time I try to bring it to the dealership attention I get no help or they wanna say it’s something I have to pay for,, I just stop trying and I go to Mavis because of that,, I have got my routers and brakes changed and that’s not the problem,, I don’t know what to do More
by ENYWILLIAMS14
Employees Worked With
Service department
August 27, 2020
So unprofessional, no one wanted to help me when it was time to pick up my car they lied to me about waiting for me to come get my car .... after i picked It up and paid. I got two calls from them saying m time to pick up my car they lied to me about waiting for me to come get my car .... after i picked It up and paid. I got two calls from them saying my car was ready for pick up i said i got they asked did i pay and i said yes ! NEVER AGAIN More
by Dominique
Employees Worked With
George
August 27, 2020
Amazing customer service, made the experience of purchasing a new vehicle smooth and much less stressful. I would definitely recommend to anyone looking for a car. purchasing a new vehicle smooth and much less stressful. I would definitely recommend to anyone looking for a car. More
by MARISSA
Employees Worked With
August 25, 2020
Staff are super nice and helpful. A pleasure to work with. John honored his price and worked with me until I was satisfied with the overall deal with. John honored his price and worked with me until I was satisfied with the overall deal More
by YITZZVI
Employees Worked With
John Marshall, Shakir
August 24, 2020
Service Manager, Brain did his best to overcome a bad situation. 5 visits, even with Covid was excessive. Need better communication with owner of car situation. 5 visits, even with Covid was excessive. Need better communication with owner of car More
by JOHN@USPDR.COM
Employees Worked With
Brain
