Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,809 reviews
August 20, 2020
Service was good. No PPE available It was just an Service was good. No PPE available It was just an inspection. It was done in a timely manner. I am surprised there was no sigh of any PPE available Service was good. No PPE available It was just an inspection. It was done in a timely manner. I am surprised there was no sigh of any PPE available taking into consideration of the crisis we are in. More
by SPITAL2ND
Verified CustomerEmployees Worked With
The lady at the counter
August 18, 2020
Customer service was friendly but I waited nearly 3 hours for an oil change. Also employees weren’t wearing masks despite being indoors and having doors closed (no ventilation) for an oil change. Also employees weren’t wearing masks despite being indoors and having doors closed (no ventilation) More
by mvb
Employees Worked With
I don’t know their names. Not sales dept.
August 18, 2020
Hi.. Ill say that i was extremely please with the service. I stopped on a Thursday afternoon..Got a car on monday. No complaints from me. I will All ways deal with Star in Jamaica service. I stopped on a Thursday afternoon..Got a car on monday. No complaints from me. I will All ways deal with Star in Jamaica More
by Allen.Mopar
August 15, 2020
Star Dealership is Organized, Knowledgeable, Diligent and has Excellent Customer Service. Shakim Butler was my Salesperson who was Efficient and Knowledgeable about the Jeep Cherokee Suv that I purchased... has Excellent Customer Service. Shakim Butler was my Salesperson who was Efficient and Knowledgeable about the Jeep Cherokee Suv that I purchased... More
by STEPHANIEFURLOW1969
Employees Worked With
Shakim (Shak) Butler
August 15, 2020
My experience with Star Chrysler Jeep Dodge Ram Dealership was Quick and Painless. The salespersons was polite & professional, they listened & didn’t rush the process. Iam very happy with my new c Dealership was Quick and Painless. The salespersons was polite & professional, they listened & didn’t rush the process. Iam very happy with my new car! More
by RELLY1188
Employees Worked With
Tequan, danny
August 13, 2020
Fast And Efficient Took care of my vehicle fast and efficiently with courtesy and respect in the service department. Back in March Mr.Fabian Song, the salesman in the s Took care of my vehicle fast and efficiently with courtesy and respect in the service department. Back in March Mr.Fabian Song, the salesman in the sales department lied to my mother and I face when we brought the Jeep by telling us that she didn't qualify for the 2016 Fiat when we were coming in to purchase the Fiat after he said she had qualified for it over the phone, which was a cheaper price than the 2016 Jeep Compass. I took a picture of the Fiat with the price tag on it. So instead of telling us that he sold the Fiat before we got there, he rather lies to us and says that she didn't qualify for the cheaper vehicle but she qualifies for a more expensive vehicle. All of this wasn't realized until after we purchased the Jeep. My mother and I have been loyal customers to your company years and this how we get treated. I will not be recommending anyone to your sales department to purchase a vehicle after the unethical practices your salesman put on us. But I give 5 stars for the service department and 1 star for the sales department. More
by Dlovez
Employees Worked With
Teresa Hynes
August 12, 2020
After using this dealership for all of my repairs / maintenance for.over 10 years I feel strongly that the relationship has evolved to the level feeling like family. As I regard my 2006 PT Crui maintenance for.over 10 years I feel strongly that the relationship has evolved to the level feeling like family. As I regard my 2006 PT Cruiser GT convertible as a possible future collectible the only place I bring my car is the Star Chrysler Performance Superstore. One of the few left in the country. More
by ptgt24l
Employees Worked With
Teresa Hynes, Ace mechanic Rudy
August 12, 2020
The seller Jonathan Rubio was very respectful, patient when answering my mother”s question about car she wanted to buy. After my mother purchased the car, Jonathan patiently explained how to used the el when answering my mother”s question about car she wanted to buy. After my mother purchased the car, Jonathan patiently explained how to used the electronic features of her new car. My mother is very happy with the cordial service offered by Jonathan Rubio. More
by Asbrdobrotinic
Employees Worked With
Jonathan Rubio
August 12, 2020
Jhonatan Rubio was very patient with me and understood my worries. He answered all my questions and gave top notch customer service. He went over and beyond, I have never received this type of service before worries. He answered all my questions and gave top notch customer service. He went over and beyond, I have never received this type of service before. I know his job isn’t easy but he surely made It look like it. I am in love with my Jeep Wrangler. More
by Jeepeta Lover
Employees Worked With
Jhonatan Rubio
August 09, 2020
Living the new management!!!Damien provided great Living the new management!!! Damien provided great service and John turned my frown upside down with a miracle for me..... I/my family will be b Living the new management!!! Damien provided great service and John turned my frown upside down with a miracle for me..... I/my family will be back... Kenneeda Taylor-Sidberry More
by KENNEEDA
Employees Worked With
Damien and John
