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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,809 reviews

August 01, 2020

They held my car for three days and never looked at my car. Got my car back and brought it to another dealer. Terrible service. More

by Sgw512-2007
Recommend Dealer
No
Employees Worked With
Terissa
Aug 03, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 30, 2020

Always a wait when its time to pick up the car ,employees are talking and make us wait ..if you complain the representative get upset More

by ADRIANACASSINELLI86
Recommend Dealer
No
Employees Worked With
don't know
Jul 31, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 30, 2020

Very professional and great customer service I had a very pleasant experience and productive visit. The whole staff was very friendly and professional and I was happy to see Teresa Hynes again be More

by Rasulala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Hynes
Jul 30, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

July 29, 2020

It took a while to get an appointment for service to come in and get my Jeep checked for a noise coming from the front end and gas fueling problem, Left my jeep overnight, they called me the next day to pick More

by Francisco DC
Recommend Dealer
No
Employees Worked With
Counter person
Jul 31, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 29, 2020

My car came out worse than it came in, very poor service...... I will be changing service going forward.... it’s the second time this had been happening..... More

by SENDABOB
Recommend Dealer
No
Employees Worked With
Chris in service
Jul 31, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 29, 2020

Very helpful , vehicle serviced and handled all concerns with no issue . Timing was good and not long lasting . Great service overall and will recommend to others. More

by Denyciad
Recommend Dealer
Yes
Employees Worked With
Teresa
Jul 31, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review. We look forward to working with you again in the future.

July 29, 2020

The best dealers hands down. They were very easy to deal with. Customer service was great!! I went back to get an oil change done after 6months and the service was great More

by Kay2
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We hope to see you again soon.

July 28, 2020

I've been a customer of your company close to 10 years. I've been satisfied with service until now. I will try to continue being loyal to Dodge. More

by JDJEAN65
Recommend Dealer
Yes
Employees Worked With
Juan Arevalo
Jul 28, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review. We hope to see you again soon.

July 27, 2020

EXCELLENT SALES DEPT! THEY TAKE CARE OF THEIR CUSTOMERS! We purchased a Dodge Durango R/T from this dealership and the service and expertise of its staff was excellent. Their inventory on site is amazing and More

by Saltag234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakim Butler, and Tequan Charles Grant
Jul 28, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

July 27, 2020

Went for service,and it wasn’t bad .... didn’t have to wait too long and I was pleased with the work done and the location More

by Love0777
Recommend Dealer
Yes
Employees Worked With
Don’t know ,but it was a white female
Jul 28, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

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