
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Wait time was the worst, service agents behind desk wore masks around necks, one agent only talk to women, agents didn't know how to process coupon relates services. The people in the pictures didn't work t masks around necks, one agent only talk to women, agents didn't know how to process coupon relates services. The people in the pictures didn't work their that day More
Only thing I am unhappy with is I waited almost 7 hours for them to tell me they have to order a part for my door that’s a long time to wait for them to tell me that they gonna order it and I’ll see you in for them to tell me they have to order a part for my door that’s a long time to wait for them to tell me that they gonna order it and I’ll see you in two weeks I had to takeoff work and lose a days pay More
Very dissapointed I don't understand why they give you an appointment on a Tuesday but then we'll hold your car and find nothing wrong after 5 days appointment on a Tuesday but then we'll hold your car and find nothing wrong after 5 days More
Service given by Chrysler from service department Theresa very professional and the mechanics any problems they get the job done thank you I will let other people know a service for your van for all Theresa very professional and the mechanics any problems they get the job done thank you I will let other people know a service for your van for all is that Star Chrysler More
The service wasn’t professional, the held the car over a week and every time we called-they said that the car will be ready the next day-which didn’t happened. when we came to pick up the car in the first t week and every time we called-they said that the car will be ready the next day-which didn’t happened. when we came to pick up the car in the first time it wasn’t fixed and we had to leave the car for an extra 4 days, they didn’t offer us any alternative car as well! More
Our Experience was the best we are so Happy with our New Jeep Leon the sales man was very informative on everything The entire staff was very knowledgeable and kind not pushing a sale making it very comfort Jeep Leon the sales man was very informative on everything The entire staff was very knowledgeable and kind not pushing a sale making it very comfortable and Stress free we will definitely purchase a nother vehicle soon from Star More
Knowledgeable, courteous, always treated like family. Quick, reliable, trustworthy. Best in my experience of twenty years. Hope to come back again soon. God bless America! Thank you. family. Quick, reliable, trustworthy. Best in my experience of twenty years. Hope to come back again soon. God bless America! Thank you. More
Horrible customer service lack of communication between the delayed and customer. It took 4 days for my car to be fixed no loner was offered no communication via text system no one return calls. first tim the delayed and customer. It took 4 days for my car to be fixed no loner was offered no communication via text system no one return calls. first time using this location because it’s by my house horrible. Then when I complained I was offered a free oil change but was told it could be added to the system so I got a free car wash for my trouble. The car was was closed. Just terrible. More
Great job. Very informative, welcoming and the staff treated everyone like family. I will recommend everyone and my family, friends to the company. Thanks again treated everyone like family. I will recommend everyone and my family, friends to the company. Thanks again More