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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,809 reviews
February 22, 2020
Since my time doing business with the organization, Excellence services. However I do miss the older employes. Keep up the great work. thanks you so much Excellence services. However I do miss the older employes. Keep up the great work. thanks you so much More
by deshawnodom15
Verified CustomerEmployees Worked With
Angela and the Service department
February 22, 2020
Service was excellent, Teresa went over every detail, telling me exactly what they were going to do. This was my second time and Teresa already knew me by my first name. telling me exactly what they were going to do. This was my second time and Teresa already knew me by my first name. More
by andsersonsimon3
Employees Worked With
Teresa
February 22, 2020
Fast and reliable,has perfect knowledge on vehicle on sale.Parts and service department very helpful.Purchase from lease to finance with no problems perfect attitude. sale.Parts and service department very helpful.Purchase from lease to finance with no problems perfect attitude. More
by Michael
Employees Worked With
February 21, 2020
Great service all around Very satisfied with appointment given and length of time vehicle spent at the dealership.All items listed on work order were addressed.. given and length of time vehicle spent at the dealership.All items listed on work order were addressed.. More
by JOHNNYNAP323
Employees Worked With
Teresa, Excellent phone and counter skills.very helpful in time of trouble..
February 21, 2020
Very satisfied - going forward will only bring my car to Star for service. Called in the morning as my check engine light was on, was able to bring the car in without an appointment. Car was checked and f Star for service. Called in the morning as my check engine light was on, was able to bring the car in without an appointment. Car was checked and fixed within the same day. Teresa is courteous, professional, proficient, helpful and friendly. More
by JCPAPADOPS
Employees Worked With
Teresa Hynes
February 21, 2020
Efficient scheduling for oil change, service for recalls, prompt check-in at drop-off and ease of communication in picking up. Super proficient all around. prompt check-in at drop-off and ease of communication in picking up. Super proficient all around. More
by JLoPhile
Employees Worked With
Teresa
February 20, 2020
Sack was amazing start to finish. I went in knowing exactly what I wanted and he sold me just that. He didn’t try to talk me into anything else. The hold staff was wonderful. This is my second car fro exactly what I wanted and he sold me just that. He didn’t try to talk me into anything else. The hold staff was wonderful. This is my second car from Stars 😊 More
by debj13
Employees Worked With
Sack
February 20, 2020
The Guy said he didn’t realize I’m leasing the vehicle being serviced. I was charged $90 more for an engine flush when all I needed was an oil change and tire rotation. I asked Lou why it wasn’t flagge being serviced. I was charged $90 more for an engine flush when all I needed was an oil change and tire rotation. I asked Lou why it wasn’t flagged in computer. He said it is now, after the fact. More
by Doreen Thomas
Employees Worked With
Lou the older gentleman
February 20, 2020
This dealership is fantastic I went in not knowing what to expect I got quick service good timing, in and out and I can enjoy the rest of my day thank you so much. to expect I got quick service good timing, in and out and I can enjoy the rest of my day thank you so much. More
by n.mills10538
Employees Worked With
Don't know name
