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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,809 reviews
January 15, 2020
Terri is the best customer service rep resentative to deal with. She gets you in and out quickly and is so knowledgeable. She is a credit to Chrysler resentative to deal with. She gets you in and out quickly and is so knowledgeable. She is a credit to Chrysler More
by Van lady
Verified CustomerEmployees Worked With
Terri in customer service
January 15, 2020
horrible..I set an appointment for a free oil change.. spent 70$ and 4 hours.... never again. ever! so inconsiderate. my time is limited and an oil change is a need. why set an appointment to wait? spent 70$ and 4 hours.... never again. ever! so inconsiderate. my time is limited and an oil change is a need. why set an appointment to wait? More
by beautii.md
Employees Worked With
Other Employees :
Mino Park, JC Paulino, Brian Perez, Juan Arevalo, Rob Caballero
January 11, 2020
Horrible service, took my car in for a check engine light on, they did not know how to fix for my Jeep. And service shifter light came on told me I had to leave my car for a couple of days to fix. on, they did not know how to fix for my Jeep. And service shifter light came on told me I had to leave my car for a couple of days to fix. More
by RAHANNAHLEE
January 11, 2020
I was really pleased with the way The service was provided to me I was seen on time and Angela was very kind in explaining to me what needed to be done with my car and how long it will. In all I am e provided to me I was seen on time and Angela was very kind in explaining to me what needed to be done with my car and how long it will. In all I am extremely satisfied with the results More
by jean-willy.joseph
Employees Worked With
Rob Caballero
January 11, 2020
The best Lou alway work with customer that the reason why I recommend customer to see Lou .there is never a time that he does not help you. I recommend customer to see Lou .there is never a time that he does not help you. More
by Tonypreger
Employees Worked With
Lou ( service Dept )??????????????
January 10, 2020
Very knowledgeable, helpful seemed genuinely concerned about me and my vehicle didnt have to wait, finished in a timely manner, friendly staff, clean facility. Thanks about me and my vehicle didnt have to wait, finished in a timely manner, friendly staff, clean facility. Thanks More
by Alegna6261
Employees Worked With
Receptionist lady, service
January 09, 2020
My experience wasn't a very pleasant experience. The manager on staff that day used profanity when explaining how the cars are service and prepared for sale. I felt that was very unprofessional. The ca manager on staff that day used profanity when explaining how the cars are service and prepared for sale. I felt that was very unprofessional. The carr salesman was nice, but could have been more knowledgeable about the car. The name of the manager and saleperson is not listed below. More
by GLENBRUN
Employees Worked With
Elvis
January 08, 2020
I only come to Star Chrysler for all of the maintenance on my car. My car is a Chrysler 300 and it is a 2007 year model and it runs like new. They know my car and tell me only what I need to do for the mai on my car. My car is a Chrysler 300 and it is a 2007 year model and it runs like new. They know my car and tell me only what I need to do for the maintenance on the car. They never try to sell or try to get me to do anything extra on my car. I appreciate this so much. More
by LAVW718
Employees Worked With
Angela, Theresa
January 07, 2020
Service is horrible!! I dropped my new truck off to be serviced and when I went to pick it up, it had all kinds of other problems going on that didn’t exist when I dropped it off. So I had to leave it the serviced and when I went to pick it up, it had all kinds of other problems going on that didn’t exist when I dropped it off. So I had to leave it there to be fixed again More
by Evey232
Employees Worked With
Service dep
