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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,809 reviews
January 07, 2020
Dealership is great they start at the opening time and they do the work neatly and completely and I’m very satisfied with their performance and their customer service is great they do the work neatly and completely and I’m very satisfied with their performance and their customer service is great More
by BERNARDMUR80
Verified CustomerEmployees Worked With
Teresa
January 06, 2020
Arrived early and was taken care of Went in for a tire rotation and waited about an hour or so . Very kind people would recommend. They took care of my issue immediately Went in for a tire rotation and waited about an hour or so . Very kind people would recommend. They took care of my issue immediately More
by AADMUSIC7
Employees Worked With
Other Employees :
Zaire Coore, Rhakyia Goff, Ashia Little, Mino Park, JC Paulino, Brian Perez, Juan Arevalo, Rob Caballero
January 04, 2020
Understanding & provide exceptional customer service. Angela Tomlinson in service was amazing. She provided me with many options to my solution. She provided me with the time of the entire process & any t Angela Tomlinson in service was amazing. She provided me with many options to my solution. She provided me with the time of the entire process & any time I called with questions she was able to answer. More
by AndreD917
Employees Worked With
Angela Tomlinson
January 04, 2020
Rude slow service!! The employees are rude and lazy!! Very slow service! My vehicle is still broken! My warranty is paying for it but I’m hesitating to bring it back beca The employees are rude and lazy!! Very slow service! My vehicle is still broken! My warranty is paying for it but I’m hesitating to bring it back because i don’t want to leave it there there for another week and nothing gets done! More
by ANGELO.MESSINA24
Employees Worked With
The entire experience from the people at the front desk and the mechanics and the mechanics pick and choose work
January 03, 2020
Great Faster service than usual and explained all services to me Lou was great and friendly I have purchased 2 vehicles from this dealer and no complaints Faster service than usual and explained all services to me Lou was great and friendly I have purchased 2 vehicles from this dealer and no complaints More
by DAVILA829
January 03, 2020
Great Experience! Hello, my apologies, I submitted a review a short while ago and in error pressed the incorrect buttons. The service I received was awesome!! Leon and Hello, my apologies, I submitted a review a short while ago and in error pressed the incorrect buttons. The service I received was awesome!! Leon and his colleague that came in on his day off to approve, as well as the ladies in service were so kind, professional, attentive and patient. I was there for service on my 2017 and came into the showroom to only browse. I left with a 2020 Jeep Cherokee and a big smile. I look for to establishing a long term relationship with Star Jeep!! More
by debrasdls
Employees Worked With
January 01, 2020
Very good Service I’ve been coming to this service center for 5 years and they have always treated me with great service . The next time I buy another car it will be he I’ve been coming to this service center for 5 years and they have always treated me with great service . The next time I buy another car it will be here. More
by AHERNANDEZ2688
Employees Worked With
Victor and there is a new service rep young lady
December 31, 2019
Vehicle service Very pleasant environment, considering you may have to spend to fix your vehicle. Very fast and courteous staff..... Yes. I would recommend Starr for Very pleasant environment, considering you may have to spend to fix your vehicle. Very fast and courteous staff..... Yes. I would recommend Starr for all. More
by DMARIEJONES89
Employees Worked With
Front desk/staff to tag your vehicle in.
December 31, 2019
Very satisfactory! I was very pleased with how our salesperson Juan serviced our needs. We are now a family of 4 Jeeps and will continue with our relationship with deal I was very pleased with how our salesperson Juan serviced our needs. We are now a family of 4 Jeeps and will continue with our relationship with dealership. More
by tmajorana
December 28, 2019
Service It is a good maintenance service to the car using original parts and the work done is professional. What I don't like is that it takes too long to wa It is a good maintenance service to the car using original parts and the work done is professional. What I don't like is that it takes too long to wait. More
by LIZQUIERDO
Employees Worked With
I don't know the names of the mechanics who worked in my car.
