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Star Chrysler Jeep Dodge Ram

Queens Village, NY

Overview
Employees
Reviews
Vehicles
4.5
1,808 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,808 reviews

June 07, 2023

This dealership has left a bad taste with me since day 1 back in August 2016. I regret buying my car here, and I can't go back in time to undo it. If I'm ever in the market for a new vehicle in the future t More

by Sagittarian76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot name of service manager
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June 05, 2023

Worst dealer and horrible customer service. They tried to rob me! Went for a recall More

by steve13rown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Rai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Lintz
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June 01, 2023

They don’t respond to messages after a few days of having my car in the shop and after the service is done. More

by MikR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 31, 2023

STAR DODGE HAS ALWAYS BEEN THERE FOR ME . THE STAFF I DEALT WITH JENNY AND TEDDY WERE TOP SHELF . !!!! More

by MPBRYANT2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JENNY AND TEDDY
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May 29, 2023

New system was impressive. Everything was professionally done and seem transparent. I like it a lot More

by Tripleteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 27, 2023

The problem was resolved relatively fast. The team was helpful. Communication could’ve been a bit better. More

by dancejaqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makeda the receptionist was very friendly, helpful and professional., Damien Reddick
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May 27, 2023

Consider installing emergency exit latch in trunks on all sales and floor models ,staff is polite and provided handicap accomodations twice. More

by ermilocuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LLP John, Bryan Nisenfeld, Jeanne Clery, Charlie O Howard , Damien Reddick
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May 27, 2023 -

ermilocuba responded

Mandate (Enforce) Fire Extinguishers and Naloxona is provided in every car as well as epi-pens as stinging usually happens in a car or trunk when an animal is aggravated. Contact 212 470 1465 who can offer your team (Blue Raiders) free training certificates for all person's that complete their overdose prevention education which is crucial for drivers and passengers to know about " what to do during medical emergency.) Your contacts name is Brandon Jones of the United Nations International Mission Resource Xtractone.Com

May 25, 2023

My service rep Brandon was very helpful, my vehicle was returned to me the next day after I left it. More

by BOYCEX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 24, 2023

This dealer help me overcome the bad experience I had with the Manhattan dealer.Keep up the good job More

by drmbah@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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May 21, 2023

It took a very long time to get my car (2. 5 weeks) and no loaners or accommodations were made. More

by shyla.rivera99
Recommend Dealer
No
Employees Worked With
I did not speak with any of the people listed
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