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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.5
1,808 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,808 reviews

June 01, 2022

They suck have my truck sitting there all day o sorry we didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the cu More

by Justin8081951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sales Service department
Jun 03, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

June 01, 2022

My oli change was done on a timely manner. Since I changed my rims and tires they couldn't do the alignment. More

by barbardvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the person's name but very friendly.
Jun 03, 2022 -

Star Chrysler Jeep Dodge Ram responded

Barbara - thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

June 01, 2022

They lie to the customers. The service sucks and they smile in your face when trying to tell you what you want to hear would not recommend More

by Justin8081951
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Mike Cruz, CHRISTOPHER PERRY
Jun 03, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 26, 2022

The dealership was very welcoming. Chris helped us out a lot. Would recommend going if you need a car More

by Jaime.punnoose10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER PERRY
May 31, 2022 -

Star Chrysler Jeep Dodge Ram responded

Jaime - thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

May 25, 2022

This place had my truck for a month. I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i More

by eandiappen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady name Jenny
May 26, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 25, 2022

For two weeks I called dealer and never heard back not until I got costomer service involved was I able to get an appointment More

by coronaenri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Front desk
May 26, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 23, 2022

I was informed of three under carriage issues But they were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep More

by Sgttonyc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service representative
May 31, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

May 22, 2022

Very poor service. Wait 3 hrs for a simple oil change with an appointment. I made a7:30 appointment so I can get to work on time but didn't happened. I asked twice abou More

by SPITAL2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nope
May 26, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

May 22, 2022

Ordered a new truck and had it in less then 3 months. From the second we walked in the door everyone was extremely friendly and very easy to work with. This by far has been my best car buying experience More

by rroadking02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cruz, CHRISTOPHER PERRY
May 26, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for rating Star Chrysler Dodge Jeep Ram! We appreciate it and look forward to working with you again in the future!

May 22, 2022

I called to speak with a supervisor concerning billing & service. No return call as promised. More

by Tspann1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Receptionist, & Supervisor
May 26, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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