
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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They suck have my truck sitting there all day o sorry we didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the cu didn’t get to it but u will be the first one for tomorrow but tomorrow came guess what truck still sitting there so I took it back they lie to the customer will not Recommend my dog More
They lie to the customers. The service sucks and they smile in your face when trying to tell you what you want to hear would not recommend The service sucks and they smile in your face when trying to tell you what you want to hear would not recommend More
This place had my truck for a month. I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i I waited and had to pay out of pocket for rental the trucks under warranty when i spoke to the dealer they said i have to talk to portfolio when i call them they said i have to speak to the dealer. I spent over $1500.00 in rental Part of the engine was leaking and its not covered they wanted $1506.00 to fix. The only thing under warranty was a little gasket. More
I was informed of three under carriage issues But they were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep were not completely explained in detail . I would like a complete written explanation of the the problems under my Jeep More
Very poor service. Wait 3 hrs for a simple oil change with an appointment. I made a7:30 appointment so I can get to work on time but didn't happened. I asked twice abou Wait 3 hrs for a simple oil change with an appointment. I made a7:30 appointment so I can get to work on time but didn't happened. I asked twice about the situation about my car and was told next 10 minutes. After 26 minutes I still didn't get my car. A gentleman just in front me on line got his car like a hour ago with the same oil change. After I paid my bill, I waited like 10 minutes and never receive my car. I had to physically gave the driver guy the paid receipt , he then took the keys on the wall and brought me my car. Nobody cares a xxxx about customer rather than to talk about their social life for the week end. I it take 3 hrs for a simple oil change with an appointment, then you have a problem. Don't blame covid, because I was monitoring the situation. You just lost a customer. Remember I lease ! I know you will not post this review but at least you know what is going on. More
Ordered a new truck and had it in less then 3 months. From the second we walked in the door everyone was extremely friendly and very easy to work with. This by far has been my best car buying experience From the second we walked in the door everyone was extremely friendly and very easy to work with. This by far has been my best car buying experience ever. More