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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,809 reviews
Verified Customer
March 24, 2022
Sales Department very good,Service Department very good but slow. Very good experience shopping for a new vehicle but slow. Very good experience shopping for a new vehicle More
by stanleyreednoah
March 19, 2022
I had an appointment 8 am and an hour later my car was still parked in the lot. Also initially I was told that the diagnostics was $175 and when I got there they change it $350. still parked in the lot. Also initially I was told that the diagnostics was $175 and when I got there they change it $350. More
by peterklappas1254
Employees Worked With
I don’t remember the service advisor
March 18, 2022
My first time experience at star started of good. The welcoming was nice. My car steering wheel was locked or hardened. It wasn't turning. I have a 2012 chrysler 300s and I searched on YouTube if any The welcoming was nice. My car steering wheel was locked or hardened. It wasn't turning. I have a 2012 chrysler 300s and I searched on YouTube if any videos had a solution to the same issue. I found a few that specified that I needed liquid steering wheel bottle from auto zone and all I had to do was fill the up where it was placed inside near the engine. The issue was chysler 300s didn't have the a slot near the engine so I was told to bring to the repair shop and they would put the liquid inside. Long story short I was told my Star chrylser repair shop I needed a new steering pump which they said it was leaking. The cost they told for that was 1500 before taxes plus they mentioned I had two worn tires which I only need one tire replacing entirely due to flat tire plus censor was for the back tire slot wasn't working. In total I had to pay $3,153.98. I never expected to pay that much especially when I only needed a liquid power steering fluid to be put in the pump which I doubt was really leaking. I felt I was taking a advantage of and I don't trust this place. Never going back again. Karma always have its way of balancing out. Hopefully the Ceo of car dealership can investigate. This was true robbery More
by mercier24
Employees Worked With
Jenny
March 17, 2022
