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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,809 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,809 reviews

September 24, 2021

Fast and efficient, everything done to my satisfactory, would definetly recommend to any of my friends and family !! More

by justinmangiaracina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cruz
Sep 27, 2021 -

Star Chrysler Jeep Dodge Ram responded

Justin - thank you for your kind words! We appreciate the recommendation and look forward to working with you again in the future!

September 23, 2021

Was told my Jeep wasn’t worth fixing it was not worth fixing not worth fixing More

by ELLIOTT.DUNCAN.ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 24, 2021 -

Star Chrysler Jeep Dodge Ram responded

Elliott - thank you for taking the time to provide your important feedback. If there's any assistance we can provide further, please don't hesitate to contact us.

Sep 24, 2021 -

ELLIOTT.DUNCAN.ED responded

But I intend to work on it I will be coming back in the near future

September 23, 2021

Besides the valet gentlemen you first encounter, this place is horrible with poor customer service. When I say poor customer service, I mean really horrible. This dealership is dark, gloomy and dirty. Th More

by Lala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Perez, Tequan Grant, Damien Reddick, Jhonatan Rubio, Nikita Carlos, Mike Cruz, T'Tianna Avent, Cammy Hernandez
Sep 24, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

September 23, 2021

They did a good job serving my minivan and i had took it some months ago.. More

by Orivllepalmer1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Perez
Sep 23, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the important feedback.

September 22, 2021

The salesman doesnt know much about the product that his advertising and selling.The dealership needs to be more aware and acknowledged the customers especially if a sale is made to congratulate. Should als More

by Gabrielle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damien Reddick
Sep 23, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

September 22, 2021

Militon was great! All the staff members were pleasant and professional. They answered all my questions and got everything ready for me in just a few hours. More

by Ttrenchfield0430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the important feedback.

September 22, 2021

Took my 2012 dodge caravan to fix a steering wheel recall and when went to pick it up the check engine light was on. They wanted to charge me $157 to diagnose it. Had done inspection 2 weeks before and there More

by Nycomp2010@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul and the Service advisor, that sits far right
Sep 23, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

September 22, 2021

The staff were very professional, checking up on me to make sure I was well informed. Definitely will be going back in the future. More

by Revalyn1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
Sep 23, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the important feedback.

September 16, 2021

I brought my car in for water leak and the dealership kept it for over a month. They basically said they can’t give me a loner and we’re very unresponsive with my calls and concerns. More

by vijaypermauloo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Sep 23, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

September 16, 2021

The new manager Paul is amazing he try to make sure all customers feel comfortable very hot I’ll get them water a pays attention to their needs, also make sure that everything gets done that you’re suppose More

by Shelley.a.rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul the new manager Amazing goes above and beyond
Sep 18, 2021 -

Shelley.a.rosario responded

The new manager Paul is really making a difference at this Jeep’s & Chrysler dealership. His professionalism and customer service is above and beyond.

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