Star Chrysler Jeep Dodge Ram

I researched used vehicles for months on TrueCar and CarGuru. I received numerous calls and emails from various dealerships. I have to admit, I am very skeptical about car dealerships, not the most hone CarGuru. I received numerous calls and emails from various dealerships. I have to admit, I am very skeptical about car dealerships, not the most honest group of people to do business with. When I received the call from Ray at Star Chrysler, I set up a couple of appointments to see/test drive a Jeep Grande Cherokee Limited X, but could not keep the appointments. Ray called me back of course, but not in an annoying way, when I finally made my way into the dealership it was a very comfortable experience, all of my many questions were answered, I was offered water and popcorn and the location is only 10 minutes from my home. The inventory was great even though I was there for a specific vehicle. Ray made the experience seamless and convenient. Surprisingly, it very was a very good experience. More

Ray Torres was professional and very helpful in leasing my car. I would recommend him to other family members.Very positive experience. In addition the Manager Zack whom directed me to Ray was also extreme my car. I would recommend him to other family members.Very positive experience. In addition the Manager Zack whom directed me to Ray was also extremely helpful More

John and Damien were great to work with. The car is great. Top notch dealership and we highly recommend. Thanks again to John and Damien. great. Top notch dealership and we highly recommend. Thanks again to John and Damien. More

I handed in my car keys and was toldto wait in the I handed in my car keys and was told to wait in the waiting room. After an hour I decided to check next door for a new car. I advised them I was wait I handed in my car keys and was told to wait in the waiting room. After an hour I decided to check next door for a new car. I advised them I was waiting to be serviced. The manager of the service area advised me I was supposed to submit a paper I was advised to hold and wait until services. He advised me I should of spoke up. I advised him, that I was given one instruction why should I assume my car wasn’t serviced after someone took my keys and cars away. He then advised I would have to wait to get my car serviced after my car was in their possession for two hours. He gave me attitude and advised that a close mouth don’t get fed and I should of spoke up. In result I just went home and decided to be serviced elsewhere. I even put in an application and I decided I didn’t want to buy car there either. Juan was the nicest person in my experience but the customer service experience with the services department was awful. I won’t return. More

Shakim was wonderful! First time car owner and he helped with very question I had. A week later and I love my jeep! Definitely would recommend to friends and family. with very question I had. A week later and I love my jeep! Definitely would recommend to friends and family. More

We've had the worst experience in our life. I've used 7 Jeeps in the past, but this dealership has been so poor in its customer service, repair time, and job responsibilities that I will never buy a Jeep v Jeeps in the past, but this dealership has been so poor in its customer service, repair time, and job responsibilities that I will never buy a Jeep vehicle again nor go anywhere near the dealership. The staff never returns my calls when I ask them to, and they took 2 months to correct a car part after an initial promise of 1 week. Never have I been served by such an unmotivated, careless, and ignorant group of people. You have lost a valuable long-term client, and you are bound to lose many more if you don't improve the quality of your services. More

Walked in and came out with a 2020 challenger! Thanks Leon! I never expected or would of dreamed to be driving that baby! Really appreciate it Leon! I never expected or would of dreamed to be driving that baby! Really appreciate it More

Ray torres was is awesome... extremely professional, honest, and knowledgeable.. i would return to him for my next purchase.. if your going to Star Jeep ask for Ray.. honest, and knowledgeable.. i would return to him for my next purchase.. if your going to Star Jeep ask for Ray.. More

Depends if I recommend.The service was prompt and was pleased with the customer service. Interesting when getting service done additional work is always needed🤔 pleased with the customer service. Interesting when getting service done additional work is always needed🤔 More

I had the most amazing experience at this dealership. I had previously bought and compass and returned 5 years later to buy my grand Cherokee. Their customer service experience is bar to none. If you’re had previously bought and compass and returned 5 years later to buy my grand Cherokee. Their customer service experience is bar to none. If you’re interested I’m purchasing a vehicle use this dealer and ask for Ray Torres. More