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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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March 21, 2021

Quick and easy oil change!! Arnold provided good service !! No hassles good job good job good job good job good job good job thanks!! Thanks!! More

by MARK25936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
Mar 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future!

March 19, 2021

Very friendly environment. The staff was very helpful and swift with service. I always come here to get my car serviced. I bought my car from here. More

by TYLERCUTIE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Mar 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future!

March 18, 2021

Dropped my car off on Friday didn’t get it back until Tuesday. I was told I would get it back Monday. I didn’t get a phone call to inform me of delay. Coupled with no loner car service made this experien More

by ICOACH8S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keon
Apr 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

March 18, 2021

Poor Service I bought my car in for inspection and they had a accident with my vehicle. My warranty expired Sunday and Monday they charged me for a socket and left turn light 50.00. I would never use them More

by SEANNIXON1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

March 13, 2021

I call the dealership and they set me up with a appointment. I pulled up 10 minutes late and signed the paperwork. Went for breakfast and by the time I finished, the SUV was ready. More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muicela
Mar 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future.

March 07, 2021

Thank you so much for taking cat wig our vehicle! Great service and communication . Much appreciated will be back for service in the future thanks More

by Kk15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon
Mar 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

March 01, 2021

Exceptional service and good staff just a high volume of people on a regularly visit makes the wait a little longer. The staff explained everything needed and gave me a great price. More

by mostblessings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY TORRES, Stephanie Perez, Tequan Grant, Damien Reddick, John Morgan, Jhonatan Rubio, Nikita Carlos
Mar 01, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future

February 28, 2021

The service was great the parts were easy to find and they did a great job thank you star jeepI would definitely definitely recommend your service to anybody driving a jeep More

by cyrusd_black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know their names but they were great
Mar 01, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We appreciate the recommendation and look forward to working with you again in the future

February 24, 2021

Arnold was nice and professional, however he did not cover all items on my warranty made a false statement about about should have been covered More

by Four4par
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold
Mar 10, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 23, 2021

It was very inconvenient to not have a car for a week and disappointed a replacement wasn’t given! We were told back in oct that we will be contacted for a part for our car and didn’t hear anything. I HAD to More

by Sshruti96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t remember
Mar 10, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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