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Star Motor Cars
Houston, TX
310 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 310 reviews
September 07, 2023
I have been using Carlos Garza as my service advisor for almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. almost 20 years. He is always helpful and ready to help out. Car is always ready when expected. More
by ajeychandra
Verified CustomerEmployees Worked With
Carlos Garza
Helpful September 06, 2023
I can count on Teresa Smart to do what she says she will do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through do when servicing my car -and on time! Her memory is encyclopedic and her car knowledge is amazing. She is always ready for a quick “drive through” or fast reply to any question. Plus -she smiles!! More
by Barbara
September 02, 2023
Flexible in negotiation, care for their customers and have most car collection. David Colbert made sure to get me the best deal and deliver my car on time. have most car collection. David Colbert made sure to get me the best deal and deliver my car on time. More
by Mokhtar Abdelhammed
August 31, 2023
Teresa and Carlos are of great assistance when I drop off my 2006 diesel for service. The offer of a loaner at no charge is greatly appreciated! my 2006 diesel for service. The offer of a loaner at no charge is greatly appreciated! More
by LAVET66
Employees Worked With
Teresa & Carlos in service dept
August 31, 2023
First MB I bought from Star 1983 -have bought or leased 23 MB's since from Curt Rich and Ed O'Neal since Curt retired. My experience with Star Motor Cars entire organization has been and remains excep 23 MB's since from Curt Rich and Ed O'Neal since Curt retired. My experience with Star Motor Cars entire organization has been and remains exceptional in every way. More
by HTWIL
Employees Worked With
August 31, 2023
Teresa in the service department was fantastic as usual. Car repair was made quickly and it was available before my workday ended. Car repair was made quickly and it was available before my workday ended. More
by CELTICDRAGON1418
Employees Worked With
April 27, 2023
$300 for an oil change and some washer fluid. No upfront explanation--just a surprise bill. It is enough to make me want to go trade this car in for another brand. Ridiculous. No upfront explanation--just a surprise bill. It is enough to make me want to go trade this car in for another brand. Ridiculous. More
by ANDREWRRAY
Employees Worked With
Mike
