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Star Nissan
Bayside, NY
3,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,236 reviews
March 26, 2022
Very disappointed. I took my brand new Nissan Sentra there which I am leasing since December last year. My concern was that the brakes are not working properly since th I took my brand new Nissan Sentra there which I am leasing since December last year. My concern was that the brakes are not working properly since the car was not driven for three weeks. They actually told me that I should change the brakes and rotors because of the rust that the car has accumulated while it was sitting on the street after the snowstorm we had the end of January. I have not used the car for three weeks and this happened. Now that is not covered under warranty and it will cost me about $1000. So if that so, isn’t this a factory defect from the start? Why would a service representative tell me that he needs to charge me to fix the brake problem with a brand new vehicle that has 2000 miles? It just blows my mind. Instead suggesting me to call Nissan directly, he said well if I want a quick solution instead just waiting until the rust will fall off the brakes, will cost me $1000 and they can do it right away. This is not the way a Service department should treat new customers. I lost my trust right away. I just picked up my car and told them forget about the quick fix of rust that would cost me a sheet $1000 on a brand new leased car :))) I rather drive the car with brakes not working properly and reach out to Nissan directly. More
by Nissan Sentra
Verified CustomerEmployees Worked With
Luis
Helpful March 25, 2022
Service on 03/24/2022 - VIN # 5N1AR1NB8AC619130 Due to service associate, Angela Mundo, I have no choice but to continue purchasing Nissan vehicles. - Brian service associate, Angela Mundo, I have no choice but to continue purchasing Nissan vehicles. - Brian More
by BSMERNOFF
March 25, 2022
Courteous service advisor , but no explanation of repair at end when vehicle turned over to me. By tech. Possible language barrier? at end when vehicle turned over to me. By tech. Possible language barrier? More
by JIMBOT0110
Employees Worked With
March 23, 2022
It was a pleasure purchasing my car from Star Nissan. The staff there were very friendly,courteous and understanding Their establishment is alway in immaculate condition.The salesman,Jason Blake is a gr The staff there were very friendly,courteous and understanding Their establishment is alway in immaculate condition.The salesman,Jason Blake is a great guy.He really got me a great deal Overall I definitely will recommend this dealership to family,friends and or anyone. More
by KEN9ER
March 23, 2022
The representative was very helpful, answering all my questions. It turned out that what I thought was a problem turned out to be the way the car was set up to operate. questions. It turned out that what I thought was a problem turned out to be the way the car was set up to operate. More
by TMONGIE413
Employees Worked With
March 22, 2022
Star Nissan is the best. .. No hassle or pushy salesman.Jason Blake is the best!! Would recommend this dealership to anyone.Jason Blake is the type of guy who listens to your .. No hassle or pushy salesman.Jason Blake is the best!! Would recommend this dealership to anyone.Jason Blake is the type of guy who listens to your needs and work with you.My buying experience was flawless and smooth....Great dealership !!! Very satisfied customer!! Start Nissan rock !! Jason you rock my friend!! More
by KEN9ER
March 20, 2022
Dealing with Star Nissan for almost 20 years. . very knowledgeable & concerned for my needs.. will always deal with them . very knowledgeable & concerned for my needs.. will always deal with them More
by Mlau307
March 20, 2022
Lie about repair cost. Was quoted $3000 cheaper at another repair center. Lazy customer service. Was quoted $3000 cheaper at another repair center. Lazy customer service. More
by GABRIELLAOLANO
Employees Worked With
March 19, 2022
Excellent and very professional from entering to check out. The service personnel I interacted with was knowledgeable and patient out. The service personnel I interacted with was knowledgeable and patient More
by mpjamal
