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Star Nissan

Bayside, NY

4.7
3,236 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,236 reviews

August 25, 2021

The staff is friendly. The service is efficient and they had my car done is the time they stated. I recommend them as a great place to go for service. More

by annejammcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Star Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 24, 2021

Very attentive advisors. Did not try to push not necessary work for my vehicle and was accommodating with the necessary service that my car needed More

by DTANZER17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mueller
Aug 25, 2021 -

Star Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 22, 2021

I thought this dealership was smoothly run. From the minute I walked in, everyone I came into contact with was friendly and professional, especially my salesman, Bob. More

by HIOSMARIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Star Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 21, 2021

Mark was very helpful as this was my first service call for the car. The time management was excellent as their was little waiting time involved. More

by runway1266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mueller
Aug 25, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 21, 2021

When we came in for a certain tire, they did not even check their inventory to see if they had the part. It was until two hours LATER of waiting did they inform us that they could not help us More

by TAH99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Star Nissan responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

Good service and courteous. Car was done on time. There is nothing else to say. It is making me type twenty five words. That I do not appreciate. More

by BARBARAWEINERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Star Nissan responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

I always find those in the service department to be extremely helpful and courteous. Myself and my car are always treated with respect. The only issue I had is that my clock reverted once again back t More

by SBRUSTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

0 stars. Was told to come back when my part was ordered and that I would be in and out in 5 minutes. Was never called to be told the part arrived. When I called I was basically called a liar when I mentio More

by Buddyscals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Aug 24, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

Left car on Thursday, never called on Friday evening tosay it was never looked at. Monday again was not called to say car was ready More

by REDDORI
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Star Nissan responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

Waiting time is little longer but overall customer service good!!! Staff was friendly n guided me well. Will love ❤ to visit again for further assistance... More

by navpreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

navpreet responded

Customer services 🤗 satisfied. STAFF FRIENDLY AND COPERATIVE...Should refer a new person to get their servises😎

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