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Stateline Subaru
Somerset, MA
825 Reviews
From the moment you walk onto our lot you'll get excellent service from our sales team. They'll be able to guide you to the new used or certified pre-owned vehicle that has everything you're looking for. Our showroom features lots of reliable vehicles that offer all the versatility and safety features that you've come to expect from Subaru. There's everything from dependable family classics like the Outback to sporty hatchbacks like the Impreza. Whichever car or SUV catches your eye you can be confident that it'll safely get you through any conditions with standard Subaru Symmetrical All-Wheel drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 825 reviews
September 21, 2018
Service Department I made my appointment on line. Very easy and no problems EXCEPT - I requested a complete detailing on my car. When I got to the service department t I made my appointment on line. Very easy and no problems EXCEPT - I requested a complete detailing on my car. When I got to the service department they informed the car needed to be kept overnight. That should have been stated on the web site, so I could have made different plans. They did give me a ride home and delivered the car to my home the next day. So, I was pleased but it required three people being away from their jobs. p.s. The "Reason for Visit" (see below) was for service, not sales More
by E.PENNINGTON
Verified CustomerEmployees Worked With
September 20, 2018
Excellent Experience My experience leasing a Subaru from Stateline Subaru was excellent. Our salesperson Damian Carvalho made the experience easy and enjoyable. I was also My experience leasing a Subaru from Stateline Subaru was excellent. Our salesperson Damian Carvalho made the experience easy and enjoyable. I was also looking at other makes and dealerships but because of my confident in Damian, purchased at from Stateline without going elsewhere for comparisons. I will be back for a second car from Damian and Stateline. More
by JIM.GALIB
Employees Worked With
Damian Carvalho
September 19, 2018
Good experience My service team went above and beyond to get my car serviced and made me satisfied. They fixed an ongoing issue, fit in a late oil change that seemed My service team went above and beyond to get my car serviced and made me satisfied. They fixed an ongoing issue, fit in a late oil change that seemed to be a website miscommunication and were awesome on a Friday afternoon. More
by JOCELYN
September 18, 2018
Very efficient and fair The service department made good on a mistake while replacing a recall fo my Forrester. Very pleased with how professional the service department trea The service department made good on a mistake while replacing a recall fo my Forrester. Very pleased with how professional the service department treated the problem. More
by AnnB
September 18, 2018
94000 service Everything went well. Setting the appointment was confusing because I had to go through several departments because I was having my car picked up. Tha Everything went well. Setting the appointment was confusing because I had to go through several departments because I was having my car picked up. Thanks More
by SSGOULET
Employees Worked With
September 18, 2018
Great service! Alex was my salesman and he was absolutely great he helped me with everything and all he wanted was to make sure that I was happy with my car, he made Alex was my salesman and he was absolutely great he helped me with everything and all he wanted was to make sure that I was happy with my car, he made sure everything went smoothly. I would 100% recommend him and the dealership More
by Candice97
Employees Worked With
Alex Lozano
September 18, 2018
Paperwork nightmare A very difficult and lengthy process to register a vehicle out of state. Chris Hanson went above and beyond to help where ever possible to smooth over A very difficult and lengthy process to register a vehicle out of state. Chris Hanson went above and beyond to help where ever possible to smooth over an incredibly frustrating situation. He is the only reason I would recommend this dealership. More
by Captnstig
Employees Worked With
Chris Hanson
September 15, 2018
Bespok The dealership was very accommodating. Inna was very fluent and well versed, while being honest and kind. She provided the best deal possible as well The dealership was very accommodating. Inna was very fluent and well versed, while being honest and kind. She provided the best deal possible as well as the most reliable correspondence. Aside from the dealership sending my Driver Manual and Extra keys in the future being the only hiccup. The service and staff were impeccable. Will certainly recommend! More
by TONYROBERT.DENTE
September 15, 2018
Change of ownership. Change in service. I’ve had my car serviced here a few times and always felt like true-subaru family type service. This last time I went in however was different. New ow I’ve had my car serviced here a few times and always felt like true-subaru family type service. This last time I went in however was different. New owners and much more sales-y vibe to getting my car serviced. Felt annoyed. More
by JGIBSON1006
Employees Worked With
September 13, 2018
60,000 mile recommended service We were able to get an appointment the same day. The service technician (? Title) discovered we needed rear wheel bearings and recommended we replace We were able to get an appointment the same day. The service technician (? Title) discovered we needed rear wheel bearings and recommended we replace front/rear brake pads. Service rep at desk was helpful and courteous. We trust Subaru and appreciate their careful attention to our vehicle and to our safety. More
by DOREGM
Employees Worked With
