Stephen AutoMall Centre

Above and beyond! I went with my mom to check her car but in the process I asked Saeid to help me find something for me he was more than willing to do it he not only I went with my mom to check her car but in the process I asked Saeid to help me find something for me he was more than willing to do it he not only helped me to find a great deal he also went above and beyond to make sure I was happy with my investment . He is great Very professional and for me the best sales man there I'll recommend him 100% to everyone I know!!!!! More

Check This Place Out, But One Warning If you're car shopping, I'd definitely give Stephen's a visit. They've gone through an overhaul and their service department is really exceptional. If you're car shopping, I'd definitely give Stephen's a visit. They've gone through an overhaul and their service department is really exceptional. Just one thing--if "Sales Professional" Ron Delieto approaches you (as he did us before we were even out of the car), save yourself the aggravation we went through and REQUEST SOMEONE ELSE. Ron Delieto is everything you DON'T want in a car salesman. Pushy and fast-talking? Yes. But there's more. In our experience with him, he was disorganized (kept asking us the date and where he put his papers), condescending (when I balked at some of the figures he asked my husband, "What's the matter with you, can't you lend her some money?"), and the worst, dismissive. I asked about some of the features of my prospective car, and instead of finding out, Ron waved me off with "Yeah yeah, it's got all of that". That turned out to be a lie, but "Sales Professional" Ron was out for the $$, plain and simple. When I opened my folder to show him my credit approval, he leaned in and asked "Hey, you got a check in there for me?" If not for the finance manager, Bob, who got me the deal I wanted, I would have walked out the door. If it were up to me, Bob would get the credit for the sale and the commission. There's more to this horror story. I told Ron I needed two keys, which he assured me would be "no problem". When he presented me with one the next day, I reminded him I needed two, and after a runaround he threw up his hands and said, "It's only got one, what do you want me to do?" Oh, I don't know, your JOB, maybe??? Ron repeatedly insisted on "going to your house to pick up the tradein" because he "needed a break from this place", and asked me "do you like me, and will you write me something nice on the internet?" Oh, it'll be my pleasure to write you something, Ron. So again, check this place out. Everyone else we dealt with was courteous and pleasant. Just be warned. More

Excellent and Easy We purchased a new Highlander using the Costco program. It was easy and hassle and free. Deal was done in less than 2 hours and everything was fair We purchased a new Highlander using the Costco program. It was easy and hassle and free. Deal was done in less than 2 hours and everything was fair for both sides. They treated us very well. I would highly recommend them. Thanks to the all the folks at Stephen Toyota! More

Stephen's makes a comeback I've been leasing Tacoma's from Stephen's since 2010. After my less than stellar experience 3 years ago I swore I would never return. The bright spot I've been leasing Tacoma's from Stephen's since 2010. After my less than stellar experience 3 years ago I swore I would never return. The bright spot 3 years ago was my salesman Jason Rivera, so I decided to give him/Stephen Auto Mall one more chance. I'm glad I did - this time was a 5 star experience across the board. The name of the sales manager slips my mind, but he was outstanding as well. The service department has always been top notch - I'm happy to entrust my new truck to them for the next 3 years. So thanks Jason and everyone else I dealt with for a far better and more personal experience. More

Pleasant and friendly people at Stephen Toyota! They treated me very well. I would highly recommend them. Thanks to the all the folks at Stephen Toyota! and friendly people at Stephen Toyota! They treated me very well. I would highly recommend them. Thanks to the all the folks at Stephen Toyota! More

Great experience. Friendly, accommodating and we got a great car at a great price! Thank you Michal, you were spot on and listened to what we said and made it happen. Friendly, accommodating and we got a great car at a great price! Thank you Michal, you were spot on and listened to what we said and made it happen. More

Great experience! I dreaded the process of buying a car. Jason made it painless and stress free!! Presented all my buying options without any pressure...Super nice guy I dreaded the process of buying a car. Jason made it painless and stress free!! Presented all my buying options without any pressure...Super nice guy who seems to love his job! More

Outstanding experience Jason Rivera worked with us to find the car we wanted at the price we wanted to pay - and all in one day. I did my research online and knew what I wa Jason Rivera worked with us to find the car we wanted at the price we wanted to pay - and all in one day. I did my research online and knew what I wanted to buy, and he made it happen. No hassle, just great hustle from Jason. This is my second car purchased from Jason in the past two years, and he'll probably sell me my next one. Fast, friendly, professional service. More

Miraculous Buying a car is usually stressful. But for my family and I it was an especially tough time. From the paperwork to negotiating, these guys and ladies a Buying a car is usually stressful. But for my family and I it was an especially tough time. From the paperwork to negotiating, these guys and ladies at Stephens Auto were extremely helpful. I was NO easy task for them and had a few obstacles. So I feel they definitely earned this review. Check them out even if you're cleaning up your credit because they just might be able to help you on your journey. More

Excellent service Saeid is an outstanding representative for Stephen Toyota. He is knowledgeable, timely, responsive and courteous. It was a pleasure working with him a Saeid is an outstanding representative for Stephen Toyota. He is knowledgeable, timely, responsive and courteous. It was a pleasure working with him and I would highly recommend him to family, friends and associates. Dave Simonin was great in helping me select a Costco vehicle and Bob Winner got me to select a proper extended warranty More