Sterling Acura of Austin

Very satisfied with my first car buying experience! I was very impressed with Sterling Acura the minute I walked in the door. Every single employee I came across from the test drive to signing the paper I was very impressed with Sterling Acura the minute I walked in the door. Every single employee I came across from the test drive to signing the papers was friendly, professional, efficient, and super accommodating. Especially Joe Turner. I explained to him what I was looking for and he brought a car around immediately and it ended up being the car I purchased! He even let me take the car for a day so that I could be sure it was the car for me. This was the first time I bought a car, and I was excited yet nervous, but Sterling Acura made it enjoyable and I'm happy and feel safe in my "new" used Acura! More

Great Experience with Neil Palmquist Had a great experience with Neil. My wife and I enjoyed the experience here, very different than our hometown experience. Neil was very detailed in Had a great experience with Neil. My wife and I enjoyed the experience here, very different than our hometown experience. Neil was very detailed in explaining the vehicle. Even when we had a similar value in car in our hometown, his customer service skills won our business. More

Everyone made my experience there easy and hassle-free! From the moment I walked in the door, the entire staff was friendly, relaxed and helpful. My salesperson, Joe Turner was great. He was knowledgeable a From the moment I walked in the door, the entire staff was friendly, relaxed and helpful. My salesperson, Joe Turner was great. He was knowledgeable about the entire pre-owned car inventory and offered me several options until I was a happy customer. He was very personable and patient with my many questions. Ashley Sanchez and Tabitha in the finance office were both super nice and helpful. I was so happy with my first vehicle I purchased there and the excellent continuing service, that I came back 8 years later when I needed another car. Thanks Sterling Acura and thanks Joe Turner for the friendly and quality service that you provide. From - a lifelong customer! More

Knowledgeable staff, very warm and friendly Neil did an outstanding job explaining all the features and options to me and my family. He was really fighting not to make a sale but to provide the Neil did an outstanding job explaining all the features and options to me and my family. He was really fighting not to make a sale but to provide the best customer service experience for us. I would definitely come back to Sterling Acura in Austin. More

Sterling Acura of Austin Sets the Standard Sterling Acura is a family owned, customer focused, professional organization with a unique business model that works! Their offerings for customers a Sterling Acura is a family owned, customer focused, professional organization with a unique business model that works! Their offerings for customers are designed to make your visit(s) comfortable with a wide range of amenities and flexibility that is non existent at other dealerships. Our sales professional (Neil Palmquist) was very knowledgeable and accommodating. He reviewed our vehicles features with both my wife and I in great detail. Neal took the time to answer all our questions and ensure things were ready at the time of purchase. The Sterling culture promotes an easy, no haggle, no pressure atmosphere and maintains a focus on customer satisfaction even after the sale. I have purchased many cars in my time but none as satisfying and seamless as with Neil and the Sterling Acura of Austin team. All of my future vehicle purchases will be with them after this experience. If you are shopping for a vehicle give Neil a call as you won't regret your decision. Congrats to the Sterling Team as you have SET and OWN the standard by which all other dealerships should be measured! More

Friendly, Warm, and Excellent Service (Joe Turner) If you are looking for a great sales person and looking for an Acura, go to Sterling Acura and look for Joe Turner. He provided my wife and I warm, fr If you are looking for a great sales person and looking for an Acura, go to Sterling Acura and look for Joe Turner. He provided my wife and I warm, friendly, and excellent service from start to finish. I would definitely go back to Sterling Acura. Joe did a wonderful job of showing us through their absolutely amazing facility, explaining the features of the Acura that we bought. Again all I can say is if you're looking for an Acura, go see my guy Joe Turner at Sterling Acura. Satisfied Customer, Logan Rice More

Impressed with Sterling Acura! We went into Sterling Acura to drive a certified pre-owned Acura TLX they had listed on their website. This is the first Acura i have ever driven. M We went into Sterling Acura to drive a certified pre-owned Acura TLX they had listed on their website. This is the first Acura i have ever driven. My current Honda Accord had 195,000 on it and decided it was time to go car shopping. We were introduced to Neil and he proceeded to introduce us to their service dept and lounge area while the car was being prepped for our test drive. Loved the car but told him this was the first place we stopped and were going to test drive different makes and models. He wasn't pushy and understood. As we left, he said we were welcome to take the TLX home for the weekend since we live over an hour away. Needless to say after test driving another car at another dealership we called him and said we'd take him up on it. This was 10 minutes before they were closing. Since Neil was helping another couple, he introduced us to Wess, another sales associate, who helped us switch our stuff from car to car as well as synched my iphone with the audio system. When we returned the car, we had all intentions of purchasing the TLX if we could settle on a fair purchase price and trade in for the Accord. DONE! Neil and Wess made our buying experience easy squeezey. I refer to it as TWITA! (that's what i'm talking about) i don't normally give reviews. You know, just don't take the time to THANK those who go above and beyond, so THANKS NEIL & WESS!!!! We'll be back! More

#1 Acura Dealership in Austin I've purchased multiple vehicles from Sterling Acura of Austin. The service is exceptional from the time you walk in. There is no haggling. They liste I've purchased multiple vehicles from Sterling Acura of Austin. The service is exceptional from the time you walk in. There is no haggling. They listen to what you would prefer in a vehicle and do there best to deliver. Sterling Acura of Austin will always be the # 1 choice for me to purchase an Acura, you guys ROCK!! Thanks, Toshua W. More

I LOVE STERLING ACURA! I have been a customer of Sterling Acura for several years. Their service is impeccable. I have visited the dealership on several occasions, for new I have been a customer of Sterling Acura for several years. Their service is impeccable. I have visited the dealership on several occasions, for new car purchases and service. I am always treated with dignity and respect. The Sterling Acura team treats me like family. I have recommended family and friends to this location. I recently had friends in from out of town and my best friend asked, "do all of you drive Acura's?". My response was, "yes, the dealership we go to loves us and we love spending our money there". My family is not only dedicated to the brand of Acura but to the brand of Sterling Acura. More

Best dealership in Austin I have purchased multiple cars from Sterling Acura and have recommended several friends and co-workers to them. They are the nicest folks to work with I have purchased multiple cars from Sterling Acura and have recommended several friends and co-workers to them. They are the nicest folks to work with. They always have quality used cars and they have made me some very good deals. Their staff is consistently nice and they make sure you feel welcome. Great coffee, snacks and of course wi-fi!! More