Sterling Heights Dodge Chrysler Jeep Ram

Review Had a great experience with JoeClement. He was informative and everything was smooth and efficient. No pressure. Great job. Love my Pacifica. Thank yo Had a great experience with JoeClement. He was informative and everything was smooth and efficient. No pressure. Great job. Love my Pacifica. Thank you Joe! More

Oil change Had to wait to long for oil change. They discouraged me from getting the service but I stayed since I drove and hour to get to this location. Rea Had to wait to long for oil change. They discouraged me from getting the service but I stayed since I drove and hour to get to this location. Really need to bring appointments back. I was told no appointments taken More

Great and smooth experience Gary Riashi was a wonderful salesman. A Jeep was a whole new experience for me and he made the transition very easy and uncomplicated for me. Would h Gary Riashi was a wonderful salesman. A Jeep was a whole new experience for me and he made the transition very easy and uncomplicated for me. Would highly recommend him!! More

NEW COMPASS I was interested in a new vehicle. only thing negative was there were lot of salespeople but only one who even paid attention to us (Female, Older pe I was interested in a new vehicle. only thing negative was there were lot of salespeople but only one who even paid attention to us (Female, Older person). Bruce was a gem. I even have recommended him to my neighbor. More

BAD Service by Trevor Came for oil change and Trevor told me it will be hour and half. I asked for shuttle to drop me off at home. Shuttle drop me home. I asked driver t Came for oil change and Trevor told me it will be hour and half. I asked for shuttle to drop me off at home. Shuttle drop me home. I asked driver to pick me up in hour and half. He told me when you get call from service, tell them you need ride back. That is their policy. Got call from Trevor after hour and half. I asked Trevor for ride back. He said driver is on the road and he is not picking up the phone so I will have to find the ride back. I came back and picked up the car. I noticed the reminder sticker for next oil change had 5000 miles and is after one year. Next day I go back and talk to Trevor. I asked him that every time I get oil change from here, I get sticker for 7500 miles and 7 months for next oil change. He is like OVER SMART. According to him - all the oil change should be done before 5000 miles. I said I get Semi Synthetic oil change. That should be 7500 miles. And if you get Synthetic oil change, it should be 10000 miles oil change. He had bad attitude about me telling him about these oil changes. I showed him info from internet that Synthetic oil is 10000 miles. He did not want to believe this. I would think you don't argue with customer but I guess he is one of kind........Thanks for your time. More

Well Done. I recently brought my Jeep Grand Cherokee in for an oil change. I chose this dealer because of its close proximity to to the Chrysler plant where I wo I recently brought my Jeep Grand Cherokee in for an oil change. I chose this dealer because of its close proximity to to the Chrysler plant where I work and its "Express Lane" for "Fast oil changes and more." After being told that my oil change would take over an hour, I was second guessing my decision. There are places all over town that will do an oil change in 1/3 of the time for 1/2 the money. I was already trying to decide where I would take it the next time I needed service. I was pleasantly surprised to have my car delivered to me, oil changed, tires rotated and car washed in less than 40 minutes. Trevor took good care of me. I'll be back! More

jeep gladiator -- +++Great experience My salesman is the best . I went in to see him month after month an always welcome me back if i had any other questions . My salesman is the best . I went in to see him month after month an always welcome me back if i had any other questions . More

Enjoyed my experience The dealership and my salesman Steve was able to quickly quote prices for vehicles which is very nice when your bargaining with several different deal The dealership and my salesman Steve was able to quickly quote prices for vehicles which is very nice when your bargaining with several different dealerships at once. More

Great!!Great!! Best vehicle buying experience ever. Bill Reed goes above and beyond the expectations of a sales associate. From start to finish nothing but energy pa Best vehicle buying experience ever. Bill Reed goes above and beyond the expectations of a sales associate. From start to finish nothing but energy passion for customer service. Most definitely I will be a loyal customer from now on. More

Easy, friendly and all up front. Great experience! Bryan Matthews was a pleasure to work with. Right on top of things. Answered all my questions. The Dealership is a refreshing and comfortable setting Bryan Matthews was a pleasure to work with. Right on top of things. Answered all my questions. The Dealership is a refreshing and comfortable setting. I am happy I came to Sterling Heights Doge Chrysler Jeep. More