Sterling Heights Dodge Chrysler Jeep Ram

Great customer service The customer service was amazing and Chris DeMartino was great to work with, I will be referring all friends and family to him from now on! The customer service was amazing and Chris DeMartino was great to work with, I will be referring all friends and family to him from now on! More

just the right response Thank you, I received the response I was looking for in the right amount of time. Very accurate, respectful, and most importantly understandable. Th Thank you, I received the response I was looking for in the right amount of time. Very accurate, respectful, and most importantly understandable. Thank You More

Very friendly staff and easy process This is the second vehicle I leased at Sterling Heights Dodge. Both times I have had great service and good deals. I will be going back to them in t This is the second vehicle I leased at Sterling Heights Dodge. Both times I have had great service and good deals. I will be going back to them in the future without a doubt. Both Bryan and John were very friendly and answered all of my questions. More

Dodge Ram fluid leak Hostess was difficult to understand. Brought vehicle in for chronic fluid leak. She indicated it would be $110 to diagnose. Vehicle was returned w/ Hostess was difficult to understand. Brought vehicle in for chronic fluid leak. She indicated it would be $110 to diagnose. Vehicle was returned w/in an hour...'fluid residue removed. No leak at this time. Didn't mention or describe type of fluid residue, if it needed to be replenished, etc. However, I was grateful that there was no charge for this. More

Lack of knowledge on Turing in used cars I was about to sign the paperwork for a purchase of a new Jeep. Lack of knowledge from the dealership about chrysler employee control number, how to p I was about to sign the paperwork for a purchase of a new Jeep. Lack of knowledge from the dealership about chrysler employee control number, how to properly obtain and turning in a Chevy car without a title. You give the dealership everything you have and inform them you dont have the title of your used car due to still paying on loan. Very sad and disappointing that the manager and salesman put me through all multiple visits, calls and texts still can't walk away with a new Jeep. Joli tried her best, just lack of turning in a used car not very helpful with. More

Great experience My salesman Sam Russo did an amazing job of getting me the vehicle I wanted. He answered any questions I had and was very helpful. My salesman Sam Russo did an amazing job of getting me the vehicle I wanted. He answered any questions I had and was very helpful. More

Our new car purchase Mark Deangelo and Dawn were SUPER to work with. They bent over backwards to get us the deal that was just right for us. The only thing that troubled u Mark Deangelo and Dawn were SUPER to work with. They bent over backwards to get us the deal that was just right for us. The only thing that troubled us is that we had to buy a second key fob for our new car. We believe that the corporation that had the vehicle previously, should have been made to pay for the missing fob. $160.00 doesn't sound like much, but I guess it's the principal of the thing. Mark and Dawn were GREAT!!!!! Mark and Nancy Palmiter More

oil change Easy in and easy out within 45 minutes plus they even washed it :-)) Drive from Rochester Hills to Sterling Heights Dodge Chrysler Jeep Ram for an oi Easy in and easy out within 45 minutes plus they even washed it :-)) Drive from Rochester Hills to Sterling Heights Dodge Chrysler Jeep Ram for an oil change . . . I think that says a lot about the outstanding service we receive from them!! We've leased our vehicles from Meadowbrook Dodge/Sterling Heights Dodge for over 30+ years and wouldn't consider anything other!! They are the BEST!!!! More

Very professional He saw me walking thru the dealership and waited on me right away. Helped me find the vehicle I wanted. It was In stock and I picked it up the next d He saw me walking thru the dealership and waited on me right away. Helped me find the vehicle I wanted. It was In stock and I picked it up the next day More

Questionable Recall, Repairs were completed with no problems. Seat Problems I was referred to an 800 number which is another service location for the driver & pas Recall, Repairs were completed with no problems. Seat Problems I was referred to an 800 number which is another service location for the driver & passengers seats problems. More